What success looks like in this role:
Gains familiarity with Field Engineering practices and procedures.
With guidance or by following a pre-determined / documented process performs the following:
o Installing maintaining and repairing desktops laptops and monitors and associated software and peripherals
o Assisting with maintenance on products and devices
o Performing low-complexity installs moves adds and changes on various equipment and devices and
o Assisting with network server device and application testing and certification.
Ensures client satisfaction throughout service delivery transactions.
Ensures service level agreements (SLAs) are met and incident and request tickets are updated as required within the ticketing system.
Follows specific procedures outlined and completes certification requirements.
Assists with special projects as assigned.
You will be successful in this role if you have:
High School diploma or GED required
Generally less than 1 years experience in area of responsibility
This role may require access to export-controlled commodities and technology. Therefore to conform to U.S. export control regulations applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys EEO commitment here.
Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more