Customer Support Specialist

Lakewood, CO - USA

Hourly Salary: $ 18 - 22

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Who We Are

At PostNet Belmar we make everyday tasks easier and better for our customers. From designing custom wedding invitations and printing business cards to shipping packages worldwide and offering essential services like fingerprinting for background checks were here to help. As a locally owned and operated business we take pride in delivering personalized service and building lasting relationships with our community.

Our diverse range of services includes:

Shipping: Domestic & international shipping via FedEx UPS DHL USPS and other carrier partners
Printing & Design: Custom solutions for business cards banners brochures and more
Business Support: Notary services fingerprinting passport photos shredding faxing scanning and more

At PostNet Belmar were not just a service provider were your partner in getting things done.

About the Role

Join our team as a Customer Support Specialist and be the friendly go-to person who helps our customers with their printing shipping and business service needs. Were looking for energetic customer-focused individuals who thrive in a fast-paced environment and love delivering exceptional service.

As a Customer Support Specialist youll play a key role in ensuring the smooth operation of our center. Youll greet customers be the expert who provides personalized solutions and contribute to the overall success of the business. This hands-on role requires excellent attention to detail strong communication skills and a positive customer-first mindset.

Spanish-speaking candidates encouraged to apply!

Responsibilities

Greet and assist customers with shipping printing and business services
Be an expert on available products/services and recommend personalized solutions
Operate printing and shipping software and equipment
Coordinate with vendors to fulfill design and printing jobs
Maintain store appearance and manage inventory
Support with administrative tasks and general store operations

Requirements

Friendly dependable and a clear communicator
Comfortable using and learning about new technology and tools
Detail-oriented with strong organizational skills
Able to multitask in a fast-paced environment
Able to support community initiatives
Able to prioritize and cultivate customer relationships
Good listener proactive in anticipating needs can earn sales commission
Positive collaborative attitude
Curious and motivated to expand skill set with new opportunities (i.e. design 3D printing etc.)
Growth mindset and interest in career development (mentoring and training available to help employees grow their technical skills and advance into management and leadership roles (program manager store manager and multi-unit general manager)
Bilingual plus (proficient in English and Spanish)
Ability to lift packages up to 50 lbs as needed.

Compensation: $18.00 - $22.00 per hour

At PostNet we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Required Experience:

Who We AreAt PostNet Belmar we make everyday tasks easier and better for our customers. From designing custom wedding invitations and printing business cards to shipping packages worldwide and offering essential services like fingerprinting for background checks were here to help. As a locally owned...