Overview
We are seeking a dedicated and detail-oriented Rehab Tech-PT Schedulerto join our team. This role combines patient-facing responsibilities with critical scheduling and departmental support to ensure smooth operations and exceptional care delivery.
Type of Opportunity: Full Time/FTE: 0.9 (39 hrs)
Work Schedule: Days
How you grow learn and thrive matters here.
- Educational and career development options including tuition and certification reimbursement scholarship opportunities
- Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
- Shift differentials for nights and weekends
- Differentials for higher education certifications and various lead roles
- Malpractice liability insurance
- Loan forgiveness through theNew Mexico Higher Education Department
- EPIC electronic charting system
Interested in learning more
Interested in learning more about AAS or about our positions Send our recruiter an email at or send a text/call at . We look forward to hearing from you!
Qualifications
- High school diploma or equivalent required
- Short-term training in Medical Terminology.
- Minimum 9 months experience in a healthcare office or clinic setting with significant clinician interaction.
- Prefer Proficiency in prior authorization/certification/referral process
- Must pass Epic trainings for rehab tech and scheduling positions
- Working knowledge of CPT and ICD-10 coding
- Pass annual competency exam for all areas of responsibility.
Responsibilities
Deliver exceptional patient and family experiences using CARES AIDET and EPE tools
Address and resolve complaints promptly; escalate to supervisor when needed
Round with waiting patients to ensure comfort and communicate delays
Assist therapists and clinicians with patient care and departmental duties
Set clear expectations regarding prior authorizations referrals and out-of-pocket costs
Coordinate invasive procedure scheduling (inpatient/outpatient) and provide non-clinical instructions
Ensure prior authorizations certifications and referrals are secured before procedures/tests
Guide patients through Release of Information (ROI) processes and ensure proper documentation
Conduct confirmation and reminder calls including directions and visit-specific instructions
Respond quickly to patients in distress and assist clinical teams as directed
Perform basic cleaning and upkeep of the Rehab Department
Manage appointment reminders rescheduling and provider schedule accuracy
Collaborate with clinicians and management to maximize scheduling efficiency
Support new program development and participate in environmental rounding
Restock supplies maintain service logs and monitor inventory/expiration dates
Prioritize tasks effectively and escalate concerns to licensed clinicians or management
Benefits
Were all about well-being starting with yours.
Presbyterian employees have access to a fun engaging and unique wellness program including free on-site and community-based gyms nutrition coaching and classes mindfulness and meditation resources wellness challenges and more.
Learn more about our employee benefits.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients members and the communities we serve. We are a locally owned not-for-profit healthcare system comprised of nine hospitals a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908 we are the states largest private employer with nearly 13000 employees - including more than 1200 providers and nearly 3500 nurses.
Our health plan serves more than 640000 members statewide and offers Medicare Advantage Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
Compensation Disclaimer
The compensation range for this role takes into account a wide range of factors including but not limited to experience and training internal equity and other business and organizational needs.
OverviewWe are seeking a dedicated and detail-oriented Rehab Tech-PT Schedulerto join our team. This role combines patient-facing responsibilities with critical scheduling and departmental support to ensure smooth operations and exceptional care delivery.Type of Opportunity: Full Time/FTE: 0.9 (39 h...
Overview
We are seeking a dedicated and detail-oriented Rehab Tech-PT Schedulerto join our team. This role combines patient-facing responsibilities with critical scheduling and departmental support to ensure smooth operations and exceptional care delivery.
Type of Opportunity: Full Time/FTE: 0.9 (39 hrs)
Work Schedule: Days
How you grow learn and thrive matters here.
- Educational and career development options including tuition and certification reimbursement scholarship opportunities
- Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
- Shift differentials for nights and weekends
- Differentials for higher education certifications and various lead roles
- Malpractice liability insurance
- Loan forgiveness through theNew Mexico Higher Education Department
- EPIC electronic charting system
Interested in learning more
Interested in learning more about AAS or about our positions Send our recruiter an email at or send a text/call at . We look forward to hearing from you!
Qualifications
- High school diploma or equivalent required
- Short-term training in Medical Terminology.
- Minimum 9 months experience in a healthcare office or clinic setting with significant clinician interaction.
- Prefer Proficiency in prior authorization/certification/referral process
- Must pass Epic trainings for rehab tech and scheduling positions
- Working knowledge of CPT and ICD-10 coding
- Pass annual competency exam for all areas of responsibility.
Responsibilities
Deliver exceptional patient and family experiences using CARES AIDET and EPE tools
Address and resolve complaints promptly; escalate to supervisor when needed
Round with waiting patients to ensure comfort and communicate delays
Assist therapists and clinicians with patient care and departmental duties
Set clear expectations regarding prior authorizations referrals and out-of-pocket costs
Coordinate invasive procedure scheduling (inpatient/outpatient) and provide non-clinical instructions
Ensure prior authorizations certifications and referrals are secured before procedures/tests
Guide patients through Release of Information (ROI) processes and ensure proper documentation
Conduct confirmation and reminder calls including directions and visit-specific instructions
Respond quickly to patients in distress and assist clinical teams as directed
Perform basic cleaning and upkeep of the Rehab Department
Manage appointment reminders rescheduling and provider schedule accuracy
Collaborate with clinicians and management to maximize scheduling efficiency
Support new program development and participate in environmental rounding
Restock supplies maintain service logs and monitor inventory/expiration dates
Prioritize tasks effectively and escalate concerns to licensed clinicians or management
Benefits
Were all about well-being starting with yours.
Presbyterian employees have access to a fun engaging and unique wellness program including free on-site and community-based gyms nutrition coaching and classes mindfulness and meditation resources wellness challenges and more.
Learn more about our employee benefits.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients members and the communities we serve. We are a locally owned not-for-profit healthcare system comprised of nine hospitals a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908 we are the states largest private employer with nearly 13000 employees - including more than 1200 providers and nearly 3500 nurses.
Our health plan serves more than 640000 members statewide and offers Medicare Advantage Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
Compensation Disclaimer
The compensation range for this role takes into account a wide range of factors including but not limited to experience and training internal equity and other business and organizational needs.
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