Corporate Accounts Manager & Tenders

Midrand - South Africa

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Overall Purpose of the Job:

The Corporate Accounts Manager & Tenders (CAM) is responsible for managing and growing key corporate accounts driving business retention and securing new opportunities through proactive tender and proposal management. The role focuses on building long-term strategic partnerships maximizing revenue potential and ensuring customer satisfaction through tailored business solutions and effective account management.

Key Duties & Responsibilities:

Account Management & Business Development

Manage a portfolio of key corporate accounts to ensure retention satisfaction and growth.

Develop and implement strategic account plans aligned to overall business objectives.

Identify and pursue new business opportunities within existing accounts and targeted industries.

Build and maintain strong long-term relationships with decision-makers procurement teams and stakeholders.

Monitor market trends competitor activity and industry developments to identify opportunities and mitigate risks.

Tender & Proposal Management

Oversee the full tender process from opportunity identification and pre-qualification to submission and post-award handover.

Coordinate tender responses by collaborating with cross-functional teams (finance operations compliance etc.) to ensure timely accurate and competitive submissions.

Prepare detailed proposals quotations and pricing models that align with client requirements and company profitability goals.

Maintain a centralized database of tenders proposals and contract renewal timelines.

Ensure compliance with tender requirements internal policies and legal obligations.

Financial & Operational Accountability

Achieve designated sales targets profit margins and strategic growth objectives.

Track account performance analyse data and provide accurate forecasts and reports to management.

Support credit control by ensuring timely collections and addressing outstanding payments with clients.

Develop and manage annual account budgets and revenue plans.

Customer Experience & Retention

Act as the primary point of contact for key accounts ensuring effective communication and issue resolution.

Work closely with customer support operations and implementation teams to deliver exceptional client experiences.

Lead initiatives to improve service quality client engagement and overall satisfaction scores.

Proactively identify and resolve account-related issues or risks before they escalate.

Strategic & Cross-Functional Collaboration

Partner with internal departments to align operational delivery with client expectations.

Provide insights to management for strategic decision-making and business planning.

Participate in business reviews performance meetings and client presentations.

Contribute to continuous improvement of sales and tender processes.

Minimum Qualifications & Experience:

Matric / Grade 12 (essential)

Relevant tertiary qualification in Sales Marketing Business Management or a related field (advantageous)

Minimum of 35 years experience in Key or Corporate Account Management and/or Tender Management

Proven track record in securing and managing large corporate clients

Strong commercial and negotiation skills

Excellent verbal and written communication abilities

Proficiency in MS Office Suite (Word Excel PowerPoint); CRM software experience advantageous

Previous experience in Telematics Security or Technology industries beneficial

Key Competencies & Attributes:

Strategic thinker with strong business acumen

Excellent planning and organizational skills

Analytical and detail-oriented

Strong problem-solving and negotiation abilities

Confident communicator who can influence at all levels

High energy results-driven and resilient under pressure

Ability to manage multiple priorities in a fast-paced environment

Performance Indicators:

Achievement of sales and retention targets

Tender success rate and turnaround efficiency

Client satisfaction and engagement levels

Accuracy and timeliness of reporting and forecasting

Growth of existing accounts and new business acquisition

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date please regard your application as unsuccessful.

Required Experience:

Manager

Overall Purpose of the Job:The Corporate Accounts Manager & Tenders (CAM) is responsible for managing and growing key corporate accounts driving business retention and securing new opportunities through proactive tender and proposal management. The role focuses on building long-term strategic partne...