Support Coordinator

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profile Job Location:

Ferntree Gully - Australia

profile Monthly Salary: $ 47 - 47
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

INTERCHANGE OUTER EAST

MATERNITY LEAVE POSITION JANUARY 2026 SEPTEMBER 2026

30 HOURS A WEEK.

BASED IN FERNTREE GULLY OR YARRA JUNCTION

Interchange Outer East (IOE) is a child safe organisation upholding the right of children and vulnerable people to be free from abuse. All people involved with IOE have the right to feel safe and supported during their involvement with the organisation.

At IOE we are passionate about people creating opportunities and having fun.

Want to join our team

Our team includes our staff volunteers and board; without them nothing else is possible. Thats why we support and treasure our team and culture to ensure we have the right approach attitudes and capabilities to service our community.

What we do

We develop and deliver services to children and young people with disabilities and their families

Why we do it

To enhance family wellbeing

To build inclusive communities

To engage and support children and young people with disabilities.

Our beliefs

We believe that when families are supported individuals and communities thrive

We believe that human rights respect and inclusion really matter

We believe in local community-based approaches with volunteering opportunities

We believe that open and honest relationships are the foundation of trust

We believe having fun is an essential part of life

What we are looking for:

We are seeking an experienced Support Coordinator who is passionate about inclusion human rights and child safety. You will bring curiosity creativity and a can-do attitude to your work supporting people with disabilities and their families to achieve their goals.

Do you:

Have previous experience as a Support Coordinator

Are you passionate about working with people with disabilities

Bring strong knowledge of the NDIS disability supports and family needs

Communicate clearly and confidently with a wide range of people

Build strong relationships with families service providers and communities

Have excellent organisational skills independence and time management

Solve problems and think outside the square to achieve positive outcomes

Value working with people from diverse backgrounds

Have a can-do attitude and a commitment to quality and safeguarding

The role would include:

Assisting individuals and families to understand and implement their NDIS plans.

Linking people to mainstream community and provider supports.

Helping families prepare for plan reviews set new goals and troubleshoot challenges.

Monitoring budgets and ensuring people stay informed about their plan spending.

Advocating for choice and control while ensuring compliance with NDIA standards.

Contributing to service quality innovation and continuous improvement across the team.

Interchange Outer East understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable safe and productive environment and to be treated with dignity and respect. We welcome applications from all people regardless of age gender ethnicity cultural background disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Prospective candidates will need to undergo a series of safety screening checks before being appointed to any position at IOE. Our recruitment procedures reflect our commitment to the safety of the people we support. Safety screening includes:

A Working with Children Check

NDIS Worker Screening Clearance

In addition to the safety screening the successful applicant will be required to undertake the NDIS Worker Orientation Module.

Generous salary packaging is available on commencement.

Applications including a cover letter and resume should be emailed to

For further information please call reception on (03)and ask for Rita Tuccio.

A position description can be obtained by the link below:

role is based in Ferntree Gully and will commence January 2026.

Previous Applicants need not apply.

Applications close Tuesday 23rd December 2025 @ 5:00pm


Required Experience:

Junior IC

INTERCHANGE OUTER EASTMATERNITY LEAVE POSITION JANUARY 2026 SEPTEMBER 202630 HOURS A WEEK.BASED IN FERNTREE GULLY OR YARRA JUNCTIONInterchange Outer East (IOE) is a child safe organisation upholding the right of children and vulnerable people to be free from abuse. All people involved with IOE hav...
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Key Skills

  • Time Management
  • Developmental Disabilities Experience
  • Intake Experience
  • Mediation Experience
  • Microsoft Outlook
  • Customer Support
  • Case Management
  • Medical Terminology
  • Alternative dispute resolution
  • Child Protective Services
  • Social Work
  • Word Processing