| REPORTS TO: | |
| Supervisor Housekeeping | |
| ESSENTIAL FUNCTIONS: | |
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guests wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm friendly verbal greeting. Anticipates needs and provides fast flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. | |
Signs out floor key and reports to assigned section. Loads cart following standard procedures and reports linen and supplies used. Cleans guest rooms following housekeeping procedures. Reports any discrepancies in room status to Supervisor. Reports repairs needed in work area to Supervisor. Signs in key and turns in reports to Supervisor at end of shift. | |
| RATE: | |
$22 per hour. | |
Open. Ability to read write and speak English. Physically strong. Open minded and willing to learn. Must be able to make decisions and work well with others. | |
| DISCLAIMER: | |
This is not necessarily an exhaustive list of all responsibilities skills duties requirements effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments). |
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 ... View more