Why Harvey

At Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 700 customers in 58 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.

Our team is sharp motivated and deeply committed to the mission. We move fast operate with intensity and take real ownership of the problems we tackle from early thinking to long-term outcomes. We stay close to our customers from leadership to engineers and work together to solve real problems with urgency and care. If you thrive in ambiguity push for excellence and want to help shape the future of work alongside others who raise the bar we invite you to build with us.

At Harvey the future of professional services is being written today and were just getting started.

Role Overview

As a Forward Deployed Software Engineer (FDE) youll embed with Harveys enterprise customers (Am Law firms in-house teams at large enterprises and other professional services organizations) to turn cuttingedge AI systems into productiongrade workflows that deliver measurable outcomes fast. Youll move from prototype to deployment quickly surface patterns from the field and feed them back into Harveys platform and product roadmap. Youll start from openended highleverage problems design and implement endtoend solutions with real users and data and ship to production under tight feedback loops.

This role is based in New York NY. We use an in-person work model and offer relocation assistance to new employees.

What Youll Do

• Embed with customers to map out workflows derisk constraints and define crisp success metrics for custom builds.

• Design prototype productionize custom workflows: customize knowledge sources and retrieval pipelines tool use/agents prompts and guardrails; then harden them for reliability observability and scale.

• Integrate workflows with clients systems (DMS KM ticketing identity/SSO) and data sources; standing up secure connectors to the rest of the Harvey platform.

• Build and maintain evals & harnesses that capture realworld quality on a client-by-client basis wiring those signals into iteration loops and model choices.

• Operationalize adoption: run training write crisp runbooks and hand-off durable playbooks to customer championsand to Harvey product/engso wins scale beyond one account.

• Surface field patterns (recurring prompts tools workflows failure modes) that inform platform capabilities and future product bets.

How you will make a 10x Impact

• High Beta: You understand that volatility is the normal course of action and you embrace it. You assume failure is the most likely outcome so you fail fast and learn. You are transparent about failure and you actively try to kill your own ideas by tackling the hardest problems first. You dont subscribe to sunk costs.

• Unreasonable hospitality: You practice unreasonable hospitality grounding your technical work in a deep obsession with the customer. You will spend as much time understanding the why from users as you do building the what ensuring our bets are aimed at solving real meaningful problems.

• Action action and still more action: You live by a relentless bias for action. You believe progress is measured by what you build and learn not what you discuss in meetings. You prioritize shipping and getting real-world feedback over perfecting a plan on paper.

• Contrarian with common sense: You constantly think about whats missing not whats working well today. You feel uncomfortable when an idea becomes consensus. But you match ambitious ideas with pragmatic execution. You find the most straightforward path to de-risk a complex concept focusing on proving value quickly rather than over-engineering a solution.

What You Have

• 5 years building and operating production software with meaningful 01 ownership and the ability to operate under ambiguity.

• Experience building LLMpowered applications (retrieval tools/agents structured outputs prompt/runtime safety) and taking them to production.

• Comfort working directly with customersfrom scoping ambiguous problems to shipping integrating training and iterating on adoption.

• Practical experience with evals (designing task suites pipelines and dashboards that reflect user quality); you use evals to drive model/product decisions.

• Clear concise communication; lowego collaboration; appetite for inperson pairing with teammates and customers in NYC.

Compensation Range

$200000-$260000 USD

Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing

Required Experience:

Senior IC