Inside Sales Rep

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Conducts research to identify potential customers and prospects.

Reach out to prospects via phone email and social media to promote our products.

Maintain an understanding of EFG overall capabilities and work with multiple location when necessary to serve the customer as a one-stop source

Work collaboratively with outside sales technical sales and customer service to execute the companys sales and growth initiatives.

Lead the report out of sales project/product development activities from quote through negotiation and receipt of PO.

Support contract review and product realization efforts

Work closely with other EFG team members to ensure that all agreed upon expectations for each order are met and follow the quote.

Collaborate with operations team to improve processes and practices.

Work closely with and assist engineers estimators and other EFG team members to compile offers that meet the customers needs.

Gains customer acceptance by explaining/demonstrating value of product proposals cost savings and operational improvements to win business.

Research market pricing and customer behavior to quote activity and provide detailed analysis.

Perform timely quote follow-ups working with other EFG team members during negotiations to review quotes and make necessary adjustments.

Manage new business opportunities involving quoting communicating product specifications requirements coordinating internal and external part drawings building the bill of materials and defined scope of work cost estimates and customer schedules. Communicate and initiate any customer driven engineering changes.

Perform a variety of clerical/administrative duties that review track and monitor customer opportunities.

Build strong working relationships with clients.

Visit customers to secure new business or resolve issues as needed.

Attends trade shows and other events to promote our products and services.

Provides training and support to other employees and team members.

Other duties as assigned.

Work Environment and Physical Demands

Working conditions are normal for an office environment. Must be able to operate a computer/keyboard ability to use the phone and sit for long periods of time. Communicate using speech hearing and vision skills. May also work occasionally on the production floor requiring the use of safety equipment to include but not limited to: safety glasses hearing protection and steel toed work boots or shoes.

Position Type and Expected Hours of Work

This is a full-time position. General business hours are 8:00AM 5:00PM. Occasional evening and weekend work may be required to meet business demands.

Travel

This position requires up to 10% travel.

Required Education and Experience

4-year technical or business degree or equivalent work experience

5-7 years of inside sales experience and account management

Fluent English language and well-spoken with excellent writing skills

Excellent computer systems skills which include MS-Office and ERP systems

Excellent math logic and organizational skills

Strong sense of urgency and ability to work in a fast -paced environment

Understand basic fastener terminology or ability to learn

Preferred Education and Experience

Previous fastener experience

Epicor ERP experience

Competencies

Communication Skills: Communicate effectively and clearly with clients and colleagues is essential: articulate ideas and build rapport with customers.

Sales Skills: Can understand customer needs and pitch products and services in a compelling and persuasive way. They should be able to negotiate and close deals effectively.

Product Knowledge: A good understanding of the products or services being sold is essential; ability to answer customer questions and provide product information effectively.

Time Management: Prioritize and ensure that targets are met with a high volume of calls and leads.

ERP/CRM: They should be able to use software to manage leads track sales activities and maintain customer data.

Problem-solving: Identify and solve problems for customers; handle customer complaints and find solutions that meet the needs of the customer and the business.

Adaptability: adapt to changing situations and customer needs; ability to adjust their approach to selling and communication based on the customers preferences and needs.

Resilience: Sales can be a tough job and its important to be resilient in the face of rejection and setbacks; ability to bounce back from challenges and maintain a positive attitude.