Customer Account Manager

What its like to work at Energia Group

• Were proud that 87% of our employees would recommend us as a great place to work. Its more than just a jobits a place where people genuinely enjoy belonging to a committed and supportive team.
• Our valuesTrustworthy Dynamic Resourceful and Community-Focusedarent just words they guide how we work every day.
• Were dedicated to helping you learn grow and develop offering learning opportunities mentoring and professional support to help you reach your goals.
• Youll also enjoy some great benefits like an annual bonus of up to 10% our award-winning wellbeing programme a Wellbeing Fund you can spend on whatever recharges you free counselling service initiatives to reward long service free health checks annual flu jab free on-site parking life assurance plus a generous holiday package with the option to add more days health cash plans and fun sports and social clubs.
• We also get the balance right with a hybrid work model so you can stay connected while still having flexibility.

The Role

Energia part of Energia Group have an exciting opportunity for a Customer Account Manager based in Dublin.

The Customer Account Manager position sits within the Energia ROI Customer Solutions business unit reporting to the Head of LEU Sales. The successful candidate will be part of a team that is responsible for managing the OGP/Government portfolio of energy supply business. This business represents a large portion of the energy market and is a strategic and crucial part of our overall business. This role will be responsible for overseeing tender submissions billing administration customer engagement responding to general queries and coordination with internal teams and third-party providers.

The OGP Customer Account Manager role will have the administrative support of the Sales Support team and you will collaborate closely with various stakeholders within the business including Energy Services Marketing and Pricing to provide a best-in-class service to our OGP/Government portfolio of customers in a fast-paced challenging environment constantly open to change.

This is an opportunity for a vibrant candidate who wishes to develop their career in the Energy sector working with one of Irelands leading Energy companies.

What youll need

• At least 2 years Account Management or Customer Relationship Management experience.
• Proven commercial experience with a track record of delivering targets or KPIs.
• Skilled negotiator and communicator with the ability to work collaboratively across teams to influence and manage the full sales cycle from prospect to close.
• Goal orientated demonstrating flexibility agility and resilience.

If you are enthusiastic about this role but dont meet every single requirement we still encourage you to apply. Your past experiences might be the perfect match for this or other positions making you the unique talent were looking for.

NB; You are advised to submit your application as soon as possible as we reserve the right to close posts at any time once we have received sufficient applications.

We also reserve the right to enhance criteria to facilitate shortlisting

Full details can be found in the job specification located at the bottom of this page.

NB: IPhone users should download job specification using Safari.

Energia Group is a leading energy company dedicated to playing a key role in decarbonising Irelands energy system. Operating through three key business units Renewables Flexible Generation and Customer Solutions (Energia in ROI and Power NI in NI) - we provide advanced energy solutions and technologies through these two brands.

Join us if youre passionate about turning ambition into impact channelling your energy to create a positive difference in Irelands renewable energy future.