Payments Operations Advisor

Are you ready to take the next step in your development and build specialist knowledge in a critical part of our business

Were excited to offer an opportunity to join our Payments team as a Payment Operations Advisor - a role at the heart of ensuring our transactions are processed accurately securely and on time.

This is a fantastic opportunity to broaden your operational expertise work closely with cross-functional teams and gain hands-on experience in a fast-paced high-impact environment. If youre detail-oriented solutions-focused and looking to grow your career within a vital function of the organisation wed love to hear from you.

What will your day look like

As a Payments Operations Advisor you will be responsible for the day to day execution of operational finance transactions across the bank and the appropriate control administration. Tasks will include;

• Make all payments as required for assigned systems/business lines
• Booking of daily cash transactions to accounting and sub ledger system
• Providing information to relevant parties from the banking software
• Research and solve payment discrepancies and assist with customer queries
• Perform reconciliation on some related accounts and generate ageing analysis
• Prepare monthly business assurance.
• Assist with testing as and when deemed applicable
• Accurate recording of Data
• Opening of Bank Accounts
• Working closely with all business lines to deliver exceptional service

What do we expect from you

• High degree of accuracy and attention to detail.
• High level of numeracy
• Ability to work well independently using your own initiative and under pressure.
• Good organisational skills are essential as you will be managing multiple applications at all different stages in the process simultaneously.
• Ability to develop strong relationships with 3rd Party Suppliers and other departments.
• Ability to work collaboratively across teams to deliver the end result.
• Supporting and driving new initiatives and programmes of change
• Confident in decision making

What can you expect from us

• A hybrid working policy - 2 days per week onsite in either Cardiff/Reading/Manchester office
• A friendly and flexible culture the same as how we work with our customers
• A growing organisation that means theres lots of opportunities to progress
• A drive for continuous improvement which you will be empowered to get behind from day one
• And of course you will be rewarded competitively with a great range of benefits including; annual bonus up to 10% employer contribution pension private medical and 30 days holiday

Let us tell you a bit about us

Were Aldermore the award-winning bank trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages savings accounts and business finance solutions were backing more people to go for it.

We thrive by saying yes to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose MotoNovo Finance every week to buy their next car van or motorbike.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.

Still curious

Join us and well make the same promises to you as a colleague as we do to each of our customers. Were committed to building a working environment that values respect diversity and compassion. We welcome people regardless of age disability gender identity marital status race faith or belief sexual orientation socioeconomic background and whether youre pregnant or on family leave.

Please note: we have a thorough screening and referencing process which includes criminal record checks

We champion equality by supporting the exceptions to the rule and getting finance to where its needed.

We lend the money people save with us to people who want to get on in life; build businesses and create employment buy property for people to live and work in and purchase vehicles to move families and goods around.