Manager, Student Systems

• Employment Type: 2 roles - Full TimeOngoing

• Remuneration:$148012-$157056depending on experience17% super (level 9)

• Location: KensingtonUNSWCampus

WhyThe rolesMatters

The Student Systems team within the Registrar & Student Services portfolio is recruiting for two leadership positions that play a key role in advancing UNSWs digital student ecosystem:

1. Manager Student Systems (Core Applications)
   Leads the custodianship development and support of the Universitys core student information systems and related applications.
   Ensures system stability compliance and continuous improvement across critical student administration platforms.

1. Manager Student Systems (Projects)
   Leads the delivery of strategic student systems projects translating business priorities into actionable outcomes.
   Oversees planning governance and benefit realisation to ensure initiatives deliver sustainable student-centred change.

Both rolesare permanent full time. Theysit within the Student Systems Projects & Innovation (SSaP) unit and work collaborativelyacross the broader Student Systems teamwith IT academic divisions and governance forums to deliver technology and process improvements that enhance the student and staff experience. Eachreportto its respective Senior Lead (Core Applications or Projects) and has up to eight direct reports.

Core Responsibilities Summary

Manager Student Systems (Core Applications)

• Lead the delivery maintenance and improvement of UNSWs core student systems.

• Oversee governance backlog management and prioritisation to support system stability and compliance.

• Provideexpert advice on system capability limitations and future planning.

• Build team capability and drive user-centred service enhancements.

• Supporting the effective delivery and transition of new/uplifted capabilities to BAU

Manager Student Systems (Projects)

• Lead the planning and execution of approved student systems projects ensuring strategic alignment and benefit realisation.

• Oversee business analysis process design and delivery of student-centred solutions.

• Play a key role in early project shapingsupporting business cases benefits planning risk assessment process design and requirements gathering to set projects up for success

• Support effective project governance risk management and stakeholder engagement.

• Develop team capability and foster a culture of continuous improvement and collaboration.

The Manager Student Systems (Projects) isnot a project management role; it functions as a Business Lead/Product Owner who works within the project management structure to ensure effective delivery.

Youcanaccess the full scope of responsibilities in the job description (you can find them at the bottom of the ad published on the UNSW Careers Website).

About You

You are a collaborative leader with a passion for delivering digital solutions that enhance the student experience. You bring a mix of strategic insight operational discipline and people both roles you will have:

• Demonstratedexperience in project program or systems management

• Experience leading teams responsible for enterprise-scale systems or projects in a complex organisation

• Proven ability to deliver improvements through stakeholder consultation and data-informed decision-making

• Strong stakeholder engagement and communication skills with confidence influencing senior leaders and governance forums

• Vendor management and performance reporting experience with sound analytical and problem-solving skills

• A collaborative leadership style aligned with UNSWsvalues

• Knowledge of student administration processes and systems across the full academic student lifecycle is highly desirable

In addition:

• For the Core Applications roleanunderstanding of enterprise system operations technical governance and data compliance (e.g. TEQSA ESOS) ideally with experience in PeopleSoft Campus Solutions or equivalentwould be highly desirable

• For the Projects role you will bringdemonstratedexperience in project management business analysis process mapping and delivering change or digital transformation within a higher education or comparable environment

Candidates will need to have ongoing working rights this role is not available for sponsorship.

Benefits and Culture:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Access to up to 17% Superannuation contributions andadditionalleave loading payments

• Additional 3 days of leave over the end of the year period

• Discounts and entitlements (retail education fitness)

Recruitment process: Pleasesubmityour resume as well as cover letter that addresses yourmotivation andyour suitability for the roleaddressing all points under the who you are section of the job ad. You will also be asked to tell us which role youd like to apply for in the application form with an additional question.

Applications close: 24 November 11.55PM

Get in touch for any question or support:Anne de Voronine Talent AcquisitionAssociate

Applications cannot be accepted if sent directly to the contact listed

UNSW is committed to equity diversity and inclusion. Applications from women people of culturally and linguistically diverse backgrounds those living with disabilities members of theLGBTIQ community; and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff. The University reserves the right not toproceedwith any appointment.