The Parking Operations Technician is responsible for supporting the efficient operation and maintenance of the Authoritys parking and bicycle facilities. This role ensures accurate recordkeeping high-quality customer service and effective reporting in support of the organizations mobility and access programs.
Key responsibilities include maintaining a precise physical inventory of all bicycle facilities and preparing routine reports on pedestrian and bicycle access programs according to daily weekly monthly and annual schedules. The Parking Operations Technician responds to customer calls directed to the Parking Operations Control Center providing courteous and professional assistance while documenting inquiries transactions and resolutions in accordance with established procedures.
This position requires strong attention to detail organizational skills and the ability to multitask in a fast-paced environment. The Parking Operations Technician plays a key role in supporting the delivery of efficient customer-focused transportation services and ensuring accurate tracking and reporting of operational data across all assigned facilities.
Education/ Experience
High School Diploma or GED
One (1) year of experience in bicycle and parking operations
Volanno is a certified woman-owned small business headquartered in Washington DC. As an IT solution provider our services include custom software development program management and advanced data analytics. From scoping and defining to implementation and support we are ready to support our clients needs at any stage of development in designing and building solutions that prepare them for the future.
It is the policy of Volanno to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Volanno will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
IC
Volanno has built its foundation and technical expertise by finding elegant solutions to complex systems integration problems. From aviation metrics to radio upgrades to locomotive tracking, Volanno innovates for its customers every day.