Employment Type:Full TimeOngoing
Remuneration:$148012to$157056depending on experience17% super
Location: KensingtonUNSWCampus (hybrid)
Why Your Role Matters
TheSenior Change Manager (Student Systems)provides both strategic leadership and hands-on delivery of change management across the student systems portfolio. This roleis responsible forembedding consistent change frameworks driving stakeholder engagement ensuring benefit realisation and leading key change activities from analysis through to implementation.
As a senior leader you will guide a small team of change professionals ensuring project-based delivery is seamlessly integrated with BAU training and adoption in close partnership with business leaders IT and governance forums to enhance organisational readiness and nurture a culture of adaptability and continuous improvement.
Reporting to theHead of Student Systems & Projects this role has up to eight direct reports and may also collaborate with other Change Management professionals across the organisation or within major project teams.
Main Responsibilities Summary
Provide both strategic leadership and hands-on delivery of change management across the student systems portfolio
Define and embed change management frameworks methodologies and practices applying them personally to key initiatives as needed
Lead end-to-end change activities including analysis stakeholder engagement planning communications and training
Ensure strong alignment between project-facing change delivery and BAU adoption and training activities
Partner with contractor Change Managers on large-scale programs to ensure consistency alignment and knowledge transfer
Build trusted relationships across faculties divisions and governance forums to drive engagement and organisational readiness
Report on change impacts adoption outcomes risks and benefits to senior stakeholders and governance groups
Champion continuous improvement incorporating lessons learned into future frameworks and delivery approaches
Lead coach and develop a high-performing team to build capability and sustain a collaborative adaptive culture
Who You Are
You are a collaborativechange manager professionalaligned withUNSWs vision and values. You willbring:
Certification and deepexpertisein change methodologies and associated tools(highly desirable)
Demonstratedexperience leading and personally delivering all aspects of change (analysis planning stakeholder engagement communications training) for large-scale initiatives
Proven experience leading major system uplift and implementation projects with relevant certificationsora strong ability to clearly explain howyouveapplied the required methodologies in practice (essential)
Demonstrated ability to balance strategic oversight with hands-on delivery in complex project and BAU environments
Experience coordinating with contractor Change Managers on major programs to ensure alignment and effective delivery
Strong stakeholder engagement and influencing skills with confidence presenting to executive and governance audiences
Proven capability in leading coaching and developing a team fostering collaboration and professional growth
Advanced analytical and problem-solving skills with a focus on adoption outcomes and benefits realisation
Working knowledge ofAgile deliveryand experience collaborating within cross-functional project teams
Candidates will need to have ongoing working rights this role is not available for work outside standard hours may berequiredduring peak change or go-live periods.
Benefits and Culture:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
Access to up to 17% Superannuation contributions andadditionalleave loading payments
Additional 3 days of leave over the end of the year period
Discounts and entitlements (retail education fitness)
Recruitment process: Pleasesubmityour resume as well as cover letter that addresses yourmotivation andyour suitability for the roleaddressing all points under the who you are section of the job ad. Youll also need to answer a couple of additional questions in the application form.
Applications close: 24 November 11.55PM
Applications cannot be accepted if sent directly to the contact listed
UNSW is committed to equity diversity and inclusion. Applications from women people of culturally and linguistically diverse backgrounds those living with disabilities members of the LGBTIQ community; and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff. The University reserves the right not toproceedwith any appointment.
Required Experience:
Manager