Senior Associate IAM Engineer

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built enabling the industry to capitalize on the power of the cloud to run agile intelligent and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity purpose and transparency are core to Duck Creek and we believe insurance should be there for individuals and businesses when where and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite and all are available via Duck Creek OnDemand. With more than 1000 successful implementations to date Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office from home or on a hybrid schedule. Our flexible-first environment fosters productivity inclusion collaboration and ensures a consistent employee experience regardless of location.

If working in a fast-paced rapidly evolving company that is transforming one of the worlds oldest and largest industries sounds exciting let us are excited you are considering Duck Creek as a future employer and hope you decide to join The Flock!

To learn more about us visit and follow us on our social channels for the latest information LinkedIn and Twitter.

TITLE:Senior Associate IAM Engineer

WHAT YOULL DO: The Senior Associate Identity and Access Management (IAM) Engineer at Duck Creek Technologies plays a key role in implementing IAM solutions across both workforce and customer environments. This role supports the IAM Engineering team by assisting in development and implementation projects while serving as a liaison between the IAM Operations and IAM Engineering teams. The Senior Associate IAM Engineer works closely with fellow IAM engineers and cross-functionally with other teams providing input on IAM decisions troubleshooting IAM issues and supporting workflow automation.

• Assist in implementing and developing IAM solutions.

• Act as a liaison between IAM Operations and IAM Engineering ensuring knowledge transfer and collaboration.

• Troubleshoot IAM system issues particularly with Okta Entra and related identity platforms.

• Work on IAM development projects including workflow automation integrations and identity lifecycle enhancements.

• Collaborate with cross-functional teams such as Security Architecture End User Experience & Engineering and IAM Operations to support IAM initiatives.

• Provide input on IAM security decisions access control improvements and best practices.

• Participate in IAM strategy discussions.

• Adhere to on-call requirements responding to IAM-related security incidents as needed.

• Provide ongoing support maintenance and troubleshooting including evening weekend and on-call support as needed.

• Assist in the development and maintenance of system documentation and protocols ensuring clarity and accuracy in the management of IAM solutions.

WHAT YOUVE DONE:

• Bachelors or Masters Degree and/or equivalent experience relevant to functional area

• Minimum of 2 years hands-on experience in Identity and Access Management

• Understanding and experience with automation/programming concepts

KNOWLEDGE SKILLS ABILITIES & BEHAVIORS:

• Hands-on experience with IAM automation workflows preferred.

• Hands-on experience with enterprise-level IAM governance platforms preferred.

• Hands-on programming experience preferred.

• Hands-on experience with Okta (preferred) or other IAM platforms.

• Basic understanding of automation scripting or programming concepts particularly in identity workflows.

• Experience with IAM concepts including directory services Single Sign-On (SSO) Multi-Factor Authentication (MFA) Role-Based Access Control (RBAC) and access certification.

• Knowledge of IAM principles including Identity Governance and Administration (IGA) access control models and security protocols.

• Strong cross-team collaboration skills with the ability to serve as a bridge between IAM Operations and IAM Engineering teams.

• Excellent communication skills both written and verbal with the ability to clearly document IAM solutions.

• Understanding of SCIM protocol SAML and OIDC/OAUTH.

• Strong problem-solving and analytical abilities with the capacity to address complex IAM-related issues.

• Willingness to learn from other members of the team while providing valuable input to IAM projects.

• Ability to work in a fast-paced evolving environment while balancing implementation tasks and support duties.

• Provide excellent customer experience and service.

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:

Travel:0-10%

Location: Remote Poland

Work Authorization: Legally authorized to work in the country of job location. The Company does not sponsor visa petitions for this position.

WHAT WE STAND FOR: