Assistant Program Director (IMT)

Organization Overview:The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30000 New Yorkers. We are two of New York Citys leading human services organizations meeting the needs of children youth and families homeless individuals and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program Description:The Intensive Mobile Treatment (IMT) Team provides treatment and support services for individuals with frequent interaction with the mental health substance abuse criminal justice and homeless services systems and have been poorly served by traditional treatment models. IMT teams stay connected to individuals regardless of their location in shelter on the street in housing hospital or jail.

Purpose of Position: The Assistant Program Director will support the Program Director in the oversight of the program. The Team Leader provides administrative and clinical support for the IMT team. The Assistant Program Director will practice according to the principles of recovery oriented and trauma informed service delivery.

Schedule:Monday through Friday 9:00 am to 5:00 pm

Salary Range:$68640 - $77220

Candidates must have the required qualifications to be considered for the position. The salaryoffer will be basedonthe candidates number of years experience in the exact orcomparableposition and additional preferred qualifications will be taken into account.

Role Responsibilities and Essential Duties

1.) Clinical and Direct Service Responsibilities
Carry a small caseload and provide recovery-oriented field-based clinical and case management services
Perform client assessments and formulate client-centered treatment goals
Facilitate linkage to medical substance use rehabilitation entitlement and community resources; assist with completion of referrals and applications
Provide crisis intervention safety planning and de-escalation in community settings
Accompany clients to appointments as needed
Maintain timely accurate clinically sound documentation in accordance with program and DOHMH standards
Communicate regularly with clients families about their needs and progress
Build trusting ongoing relationships with clients and natural supports across all environments (streets shelters hospitals jails residences)
Rotate on-call service outside of work hours; assist in covering on-call services when staff are unavailable
Collaborate within a team-based case management model to ensure cohesive wraparound support

2.) Staff Supervision Coaching and Leadership
Provide reflective clinical supervision to staff and interns; support skill development critical thinking and self-awareness
Support staff wellness and a collaborative team culture
Assist with recruitment onboarding performance discussions and annual evaluations
Assist with program administration including staff schedules and financial reporting
Assist in ensuring staff is adequately trained according to DOHMH standards; maintain records of staff trainings

3.) Program Administration and Operations
Support the Program Director with audits reporting and other communications (including DOHMH AOT MAVEN CAPS etc.)
Help ensure data accuracy quality assurance and adherence to policies while collaborating with staff to problem-solve barriers
Identify and document reportable incidents based on established guidelines
Assist with program workflows fiscal processes training logs and administrative systems
Perform Program Directors duties in their absence
Serve as a liaison to hospitals shelters correctional settings outreach teams housing providers and other partners
Participate in case conferences and meetings to support continuity of care advocate for clients and work to meet client goals
Promote strong professional communication and collaborative problem-solving across systems
Co-lead staff meetings case conferences and trainings

4.) Policy Compliance and Quality Improvement
Assist in developing and maintaining procedures aligned with DOHMH AOT and agency standards
Support staff in meeting documentation and service expectations through coaching guidance and early intervention when challenges arise
Promote safety protocols for field-based work and contribute to a culture of learning accountability and harm reduction

5.) Other Duties as Assigned

Qualifications / Educational Requirements
Licensed Master Social Worker (LMSW) Licensed Mental Health Counselor (LMHC) or Limited Permit Mental Health Counselor (LP-MHC) required
Minimum 2 years experience working with the mental health homeless services or justice-involved systems

Skills Knowledge and Abilities
SIFI (Seminar in Field Instruction) certification preferred
Drivers license preferred
IMT Team experience is a plus
Fluency in Spanish or American Sign Language (ASL) is a plus

Computer Skills: To Perform this Job Successfully an Individual Should Be
Able to work in the Microsoft Office Suite; proficient in Word Outlook and Excel
Able to use or learn to use AWARDS AOT and Maven databases
Able to use or learn other electronic databases programs and funder-related software as needed

Technical and Physical Requirements
Walking climbing stairs carrying up to 35 pounds
Must be comfortable traveling by public transportation throughout the 5 boroughs

Employee Benefits :

• Medical/Dental/Vision
• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
• 403B Thrift Retirement Plan
• 12 Annual Sick Days
• 12 Agency Holidays
• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race color religion creed gender national origin age disability marital or veteran status sexual orientationgender identityor any other characteristic protected by federal state or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.