Client Services Executive

Client Services Executive

Reference Number: JR251224

Location: Hybrid working - home and our office based in Hammersmith London

Working Pattern: Full Time 37.5 hours per week

Contract Type: Permanent

Number of roles: 2

Salary: 27000 per annum

We are looking for a Client Services Executive to join our team.

We are looking for an ambitious Client Services Executive for our Turkish region with a keen interest in international education. You will have the opportunity to speak with agents from Turkey. Your role will involve managing all related administrative tasks and business processes to complete the booking addition you will be involved in looking after and growing the agent relationships in order to maximise the revenue generation and growth.

This is an excellent opportunity for a driven Client Services Executive who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here.If the link does not work for you please copy and paste the following URL into your web browser: youll bring to the role

Youll be passionate about international education fluent in English (both written and spoken) and possess a strong cultural understanding of the Turkish region. Fluency in Turkish would be an advantage though its not essential.

Youll be performance-driven and thrive in a dynamic international and multilingual environment. With experience providing administrative support in a corporate sales setting youll be confident working to tight deadlines while managing multiple priorities effectively.

What we do

Every year Kaplan International Languages(KIL) helps students from various countries to develop and improve their English language skills. With a network of schools spanning 6 countries KIL has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant sought-after and convenient locations providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs.

As part of Kaplan Inc. KIL is proud to share in the Kaplan tradition of academic excellence standing alongside other established education institutions like Kaplan Financial Kaplan International Pathways Kaplan Test Prep and Kaplan Professional. Kaplan Inc. which is owned by Graham Holdings is one of the worlds largest providers of education and training. It has an 80-year history of expanding access to academic opportunity and global revenues of more than US$2 billion. We are proud to have recently welcomed ESL Education and Alpadia Language Schools into the Kaplan International Group.

We are based in the most lovely workspace (check it out here) with lots of areas for socialising with colleagues and an unlimited supply of high-quality coffee and tea!

What we offer

As well as a competitive salary hybrid/home working where possible and paths for career progression we offer a comprehensive benefits package that includes:

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity Adoption Shared Parental and Paternity/Partner pay which is well above statutory levels

• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on 30th November 2025. Note we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Application Support

If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team .

Disability Confident Scheme and Reasonable Adjustments

At Kaplan International we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals regardless of age disability sex sexual orientation gender reassignment or identity pregnancy and maternity race religion or belief and marriage and civil partnership.

Following the submission of an application applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.