Client Service Specialist Float
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Job Location:
Silverton, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Details
Description
Client Service Specialist Part Time - Float
Willamette Valley Bank is looking for a warm engaging Client Service Specialist who enjoys building genuine connections with customers community members and teammates. This part-time role offers variety and flexibility as it will float between our branches throughout the beautiful Willamette Valley.
Some of the Key Responsibilities Include
- Handles basic account inquiries on phone and in person for existing and prospective customers
- Assists customers with transactions such as deposits withdrawals transfers check cashing and wire transfers
- Works as part of a team to create exceptional and personalized customer experiences
- Displays commitment to financial success of customer and WVBK through diligence and adherence to safety protocols including confidentiality regulatory compliance and fraud prevention
What We Offer
- Competitive compensation and mileage reimbursement
- A caring stable and safe working environment
- Experienced and helpful leadership
Qualifications
Qualifications
- Exceptional customer service skills
- Ability to adapt quickly to different team environments and operational procedures
- Prior cash handling experience is preferred
- Previous experience in a customer-facing role preferably in banking retail or service industries
- High school diploma or equivalent is required
- Strong desire to educate and influence customer use of technology and bank products
- Ability to always display professional demeanor
- Comfortable traveling between branches in the Willamette Valley; reliable transportation is essential
- Critical thinking and problem resolution skills are required
- Strong communication skills
About Us
Where Local Means Everything
If you ask us local means that our connection to the places in which we work goes beyond geography it means we are ingrained in the local economy we are part of the culture and we help support our neighbors through volunteering community outreach and charitable donations.
Banking Local means your money gets reinvested into your local communities and keeps your small towns thriving. When you put your money in a local bank you are helping to provide a tractor to local farmer an oven for the neighborhood bakery and a home for the family next door.
Willamette Valley Bank isan equal opportunityand affirmative actionemployer. Allqualifiedapplicants will receive considerationfor employmentwithout regard to race colornational originreligion sex age sexual orientation gender identity gender expression protected veteran status disability or any other applicable protected status or you require an accommodation to complete the application or interview(s)please let us know by email:
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
