Teller

Life at Amplify

As a growing tech-focused credit union Amplify Credit Union delivers value to our members through our products and impact to our community through our profits. That unique intersection is one reasonweve been named a Top Workplaceby theAustin American-Statesmansix years in a row.Were also proud to say that were the only full-service financial institution thatdoesnt have deposit fees of any kind. Were looking for teammates who are inspired byour missionand ready togrow their careers. As they do our employees can expect Amplify to uphold our commitments toculture community inclusion and more.

Position Summary

The Teller position is the face of Amplify responsible for making members feel welcomed by answering pertinent questions promoting credit union products and services and by providing exceptional customer service.

RESPONSIBILITIES include the following. Other duties as assigned.

• Process basic member transactions to include deposits withdrawals transfers loan payments etc.
• Assist members with basic account and loan inquiries.
• Manage cash drawer effectively and within established guidelines.
• Educate members regarding Amplifys remote delivery channels such as online banking and mobile deposit and promote their use for member convenience.
• Resolve moderately complex member situations with tact and diplomacy; communicate in a professional manner.
• Exercise good judgment to make sound decisions that help members and support organizational objectives.
• Upholds credit union policies and procedures and champions organizational culture both internally and externally.

Supervisory Responsibilities

This job has no supervisory responsibilities.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability addition the employee may be required to perform other job-related duties as requested by the supervisor.

Education and/or Experience

High School diploma or General Education Degree (GED).

Certificates Licenses Registrations

Must be bondable.

Software and Equipment Requirements

To perform this job successfully an individual should have knowledge of the use of a personal computer Microsoft Office products (Word Excel Teams etc.) and the use of a telephone. Knowledge and use of a 10-key is helpful.

Other Qualifications

Must be able to work a flexible work schedule including weekends. Must have or quickly obtain working knowledge of Credit Unions products & services policies standard operating procedures and State and Federal regulations.

What We Offer

To build a better bank you must build a better team. Thats why were committed to offering the best benefits to our team members. We want your time at Amplify to be a jumping-off point for personal and professional success and this means offering benefits including paid volunteer hours and development programs that will engage your role in our community.

• Medical Dental and 401(k) programs for team members.
• Customized volunteer opportunities with our signature partners (Saint Louise House Caritas of Austin and the American Red Cross).
• Additional paid time off for volunteer-related activities.
• Undergraduate and graduate tuition benefits for eligible full-time and part-time team members.

Starting Pay & Benefits

This role offers base pay of $20.30 per hour. It also entails thebenefits available to all Amplify employees.

Location

You will work at one of our four branch locations: Esperanza Pond Springs La Frontera and Cedar Park.

Team Member Testimonials

Read about some of your potential coworkers andwhy they enjoy working at Amplify.Or check us out onComparably.

Amplify is an Equal Employment Opportunity Employer seeking people from all backgrounds life experiences and world views. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.