Duty Manager
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Job Location:
Sunshine Coast - Australia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Take on an exciting leadership role at Novotel Sunshine Coast Resort where each day presents new opportunities and challenges. As Duty Manager youll be a key leader in ensuring the smooth daily operations of the resort training and supporting your team to deliver exceptional service. Youll cultivate a culture of collaboration growth and genuine care - making a meaningful impact every day.
Responsibilities:
- Lead and support the Front Office team to deliver memorable guest experiences and manage guest check-in/check-out process.
- Develop team members to reach their full potential and maintain service excellence.
- Manage guest feedback with confidence turning challenges into positive outcomes.
- Foster clear communication and strong collaboration across departments.
- Promote a safe inclusive and values-driven workplace culture.
- Support recruitment onboarding rostering payroll and continuous team development.
If youre energised by people thrive in fast-paced environments and are committed to service excellence we want to hear from you!
Qualifications :
Were looking for motivated leaders who are passionate about growth driven to elevate the guest experience and ready to make a real impact within a high-performing team. If you thrive in a fast-paced resort environment and lead with purpose we want to hear from you.
- Demonstrated leadership experience in a hotel or resort environment
- Strong interpersonal skills with a talent for building genuine connections
- Confident communicator with strengths in negotiation and relationship building
- Flexible adaptable and calm under pressure in a dynamic environment
- Willingness to work a rotating roster including evenings weekends and public holidays
Additional Information :
Why work for Accor
Accor is one of the largest global hospitality businesses with over 5400 Hotels across 110 countries the career development opportunities are endless.
Benefits Your Way
- Access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform which offers a constantly expanding database of free industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer and our ambition is to attract recruit and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
