Catering Sales Manager

Additional Information: This hotel is owned and operated by an independent franchisee Shaner Hotel Group. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

About the Team
Shaner Hotels has an amazing opportunity at our award-winning Playa Largo Resort & Spa located in the beautiful Florida Keys. Playa Largo features 175 luxury rooms and suites including 10 private bungalows a 3-bedroom beach house ballroom with private courtyard private marina with boat ramp a full-service spa salon wedding lawn sports courts and fitness facilities. Playa Largo offers plenty of waterfront and indoor space for events ranging from weddings to private and corporate events. This property also features four restaurants and bars including an upscale steak house fresh seafood restaurant ceviche & sushi bar in-room dining full banquet and catering department pool & beach bar and a sunset terrace.

About Us
Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service select-service extended-stay and resort properties with more than 7500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors hotel owners and brandsincluding hotel development design and construction e-commerce and revenue management. You can find out more by visiting our website !

Job Description
Be available to work a flexible schedule including weekends holidays and varied shifts as required to meet the needs of the Companys business operations.
Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department.
Maintain complete knowledge of and comply with all Shaner Hotels franchise and hotel/departmental policies and procedures ensuring that Catering team is informed as well.
Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
Suggestively sell menus which meet the clients needs and maximize revenues.
Welcome group contact upon arrival at function and ensure guest satisfaction.
Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking.
Actively solicit and book business following hotel standards.
Attend designated meetings (BEO Meetings Departmental Meetings Staff Meeting) menu and wine tastings.
Keep abreast of current market trends and research competitors.
Project a professional image of the hotel.
Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs.

Responsibilities
Responsible for development solicitation detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals contracts and detailing Banquet Event Orders.

Qualifications
High school graduate or equivalent; college degree in hospitality management or business preferred.
Minimum 1-year prior experience in Sales Catering or Convention Services.
Ability to satisfactorily communicate in English with guests management and co-workers to their understanding.
Ability to speak effectively before groups of customers or employees of organization.
Bilingual English / Spanish a plus.
Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Familiarity with Sales and Marketing tools.
Knowledge of all styles of room set-ups standard equipment involved and proper handling of the standard
equipment.
Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet
Event Orders.
Previous training in the hospitality industry food service or the culinary fields.
Knowledge of local activities and attractions appropriate for clientele.

This company is an equal opportunity employer.

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