Market Practice Manager RN

About Crossover Health

Crossover Health is creating the future of health as it should be. A national team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care the company delivers an entirely new model of healthcarePrimary Healthbuilt on the foundation of trusted relationships an interdisciplinary care team approach and outcomes-based payment. Crossovers Primary Health model integrates primary care physical medicine mental health health coaching care navigation and more and delivers care in surround-soundin-person virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Job Summary

Job Responsibilities

• Implements Crossovers standards of care and operations workflows.

• Provides patient care using Crossovers patient-centered medical home approach.

• Partners with the Triad the finance team and regional/market leadership to develop and implement annual clinic goals and operating plans including achieving operating system metrics practice outcomes growth targets population analytics patient operating performance and financial metrics.

• Implements/optimizes Crossovers operating system ensuring quality and compliance goals and metrics are achieved.

• Partners with the Triad the finance team and regional/market leadership to develop and manage clinic budgets. Identifies and recommends account growth ideas.

• Partners with the Triad and multidisciplinary care team to develop plans for maximizing client outreach and increasing clinic utilization.

• Identifies and recommends actions to enhance current services partners with the Triad on developing and implementing new services.

• Hires coaches and develops staff. Assists in onboarding and training new team members. Encourages continuing professional education and development to enhance learning and meet licensing expectations. Provides guidance and direction to team members including nurses hosts operations leads and care navigators (site specific).

• Manages inventory and orders clinic supplies; manages suppliers partners and other vendor relationships to ensure contracts and services performed meet Crossovers expectations.

• Manages and ensures all clinical financial and administrative client and corporate data is captured and reported correctly.

• Co-leads clinic-wide huddles team meetings and ensures the clinic team is kept well informed of corporate and client communications which includes clinical practice updates.

• Manages the schedule for efficiencies and optimal staff coverage including PRN talent pools.

• Performs other duties as assigned.

Required Qualifications

• RN graduate of an accredited school of nursing with a current state RN license

• Minimum 8 years of clinical experience Current BLS (Basic Life Support) certification

• Minimum 3 years of experience staffing and managing a team of employees

• Minimum 3 years experience operating and managing a multi-speciality multi-provider Wellness Center or equivalent

• Minimum 3 years of experience utilizing health analytics information - able to measure analyze and report back key clinical information to patients care teams and client representatives

Preferred Qualifications

• Advanced degree (MS MBA and/or MPH) from a recognized college or university or equivalent senior-level experience is preferred.

• Experience delivering multi-site multi-client health care services at scale

• Specific experience with primary care physical medicine coaching and other ancillary services

• Outpatient care and urgent care experience

• Advanced training or certification in management of clinic operations.

• Excellent communication interpersonal and organizational skills to serve as a trusted advisor to the client and leader to team members.

• Excellent computer skills with knowledge of Apple and Google-based technology or client technologies such as Microsoft or HP

• Passion for delivering a best-in-class patient care experience in an integrated patient-centered primary care model

• Creative flexible and easily adapts to changing priorities

• Energetic takes initiative and able to work in a team environment as well as autonomously when needed

• Exhibits a strong work ethic flexible innovative efficient and focused on results/outcomes

• Sets the standard for personal integrity honesty teamwork transparency and accountability

Physical Job Requirements

• May require standing walking and sitting for extended amounts of time.

• Occasionally lift and carry items weighing up to 50 lbs.

• Manual and finger dexterity and hand-eye coordination

• Includes full range of body motion including potential of handling and lifting patients.

• Requires corrected vision hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.

Crossover Health is committed to Equal Employment Opportunity regardless of race color national origin gender sexual orientation age religion veteran status disability history of disability or perceived disability. If you need assistance or an accommodation due to a disability you may email us at .

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.