Parking Services Operations Technology Specialist

Job Description

At Auxiliary and Business Services (ABS) our mission is simple yet profound: to serve the Virginia Tech community by providing products and essential services so that others can achieve success in support of the Virginia Tech mission. Every day the unwavering commitment of the ABS team brings this mission to life. Through our work we ensure that students faculty staff and visitors have access to the resources and support they need to thrive in their academic professional and personal endeavors.

Parking Services at Virginia Tech is dedicated to providing convenient and efficient parking solutions for students faculty staff and visitors. With a focus on accessibility and safety our team ensures a seamless parking experience on the campus. The Parking Services Operations Technology Specialist provides technical support for our parking management software systems. This includes but is not limited to:
Maintain update and troubleshoot the parking management database and supporting software and hardware systems.
Implement operational platforms and software including working with vendors and consultants testing system functionalities suggesting improvements and proposing solutions to meet user needs.
Perform hardware and software updates for parking enforcement-related technologies including license plate recognition cameras body cameras mobile devices and portable printers.
Serve as point of contact for technology and as liaison with vendors and manufacturers.
Provide system implementation maintenance and user training.
Access and export data for review by university officials.

The incumbent will be required to work occasional evening and weekend hours to support special events. The incumbent may also be required to travel to satellite facilities occasionally.

The incumbent also performs other duties as requested; takes initiative to support a healthy work environment; strives to fulfill the terms in the Standards of Business Conduct; exemplifies the Virginia Tech Principles of Community; and supports the universitys motto Ut Prosim (That I May Serve).

Required Qualifications

Education
Bachelors degree in business information technology or related area or an equivalent combination of formal training and experience.

Knowledge Skills and Abilities
Working knowledge of fundamental concepts practices procedures and guidelines related to database software applications.
Proficiency in general computer skills including use of Microsoft applications such as Outlook Word Excel and PowerPoint.
Strong attention to detail.
Excellent organizational interpersonal business communication and time management skills.
Ability to work independently and to act as resource for novice system users.

Preferred Qualifications

Experience using parking-related databases and systems preferably experience with T2 systems
Experience providing technical support for license plate recognition (LPR) cameras body cameras mobile devices and portable printers.
Experience integrating and synchronizing data across multiple databases (data integration).
Hands on experience with parking enforcement.
Experience in a university setting.

Pay Band

4

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

$60000-$63000

Hours per week

40

Review Date

November 24th 2025

Additional Information

The successful candidate will be required to have a criminal conviction check and driving check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors College.The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.