Reservation Agent (Saudi National )

AccorHotel

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profile Job Location:

Riyadh - Saudi Arabia

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

We are seeking a dedicated and professional Reservations Agent to join our prestigious team in Riyadh Saudi Arabia. As the first point of contact for our esteemed guests you will play a crucial role in delivering exceptional service and creating unforgettable experiences.

  • Handle incoming calls emails and in-person inquiries with the utmost professionalism and courtesy
  • Manage reservations for accommodations dining and special events ensuring accuracy and attention to detail
  • Provide comprehensive information about our facilities services and local attractions
  • Anticipate guest needs and proactively offer personalized recommendations and solutions
  • Collaborate with various departments to fulfill guest requests and resolve any issues promptly
  • Maintain up-to-date knowledge of property offerings promotions and local events
  • Uphold the highest standards of customer service excellence at all times

Qualifications :

  • Previous customer related experience an asset
  • Must possess outstanding guest services skills and sophisticated verbal communication skills
  • Computer literate in Microsoft Window applications required
  • Previous Opera experience an asset
  • High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset

Remote Work :

No


Employment Type :

Full-time

We are seeking a dedicated and professional Reservations Agent to join our prestigious team in Riyadh Saudi Arabia. As the first point of contact for our esteemed guests you will play a crucial role in delivering exceptional service and creating unforgettable experiences.Handle incoming calls emails...
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Key Skills

  • Intelligence
  • Corporate
  • Irrigation
  • Investment
  • AC Maintenance
  • Contract Administration

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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