In House Operation Specialist FLAGSHIP LOCATION ROSEDALE CENTER

***Flagship Location***

Were a national Wireless Preferred Retailer with 200 retail storesacross the U.S. Since 93 weve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry we consistently deliver the solutions and service our customers demand!Do you think you have what it takes to be an Archer If so keep reading!

We are seeking a detail-oriented and proactive Operations Specialist to support our operations team in optimizing and streamlining daily business processes. The ideal candidate will be responsible for coordinating operational activities improving workflows and ensuring that all processes run smoothly and efficiently. This role offers an exciting opportunity to contribute to the growth and success of our organization.

What youll do in your role

• Device Send backs 4-5 times per week
• Merchandising changeout (posters signage etc)
• Demo management (ensuring all displays are in accordance with T-Mobile requirements)
• Maintaining Store cleanliness
• Ensuring the location is operationally exceeding all KPIs
• Inventory / safe management
• Daily opening and closing paperwork duties
• Cash Management
• Accessory management and replenishment

The ideal candidate will bring:

• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills with the ability to work effectively with internal and external stakeholders.
• Strong problem-solving and organizational abilities.
• Proficiency in Microsoft Office Suite (Excel Word PowerPoint)
• 6 months of customer service and/or sales experience Retail environment preferred

Whats in it for you

• Employee Stock Ownership Program (ESOP)

• Exciting opportunities for career advancement
• A culture of care & excellence
• Health Benefits for Full Time Employees

What must haves do you need

• Be at least 18 years of age
• High school degree or GED
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 25lbs
• Reliable transportation
• Full Time (40 hours) or Part Time (20 hours) availability

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives backgrounds and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique and we welcome everyone to our team. YOU BE YOU!

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