Personal Lines CSR
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Job Location:
Elyria, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
Personal Lines Customer Service Representative
Job Summary
Seeking a dedicated and detail-oriented Personal Lines Customer Service Representative to join a team. This role is pivotal in providing exceptional service to clients managing personal lines accounts and ensuring a seamless customer experience. If you are a dependable professional with a strong background in personal lines insurance and a passion for customer service we encourage you to apply.
Compensation Package
- Salary: $40000 - $50000 (depending on experience) commissions.
- Competitive benefits package 401(k) paid time off professional development opportunities etc.
Responsibilities
- Manage a book of standard personal lines accounts including some accounts exceeding $10000 in premium.
- Quote new and renewal business (approximately 50/50 split).
- Provide exceptional customer service by addressing client inquiries resolving issues and maintaining strong client relationships.
- Collaborate with team members to ensure efficient handling of accounts and workload distribution.
- Utilize agency management software to manage accounts and documentation.
- Work closely with carriersto provide tailored insurance solutions.
Qualifications/Requirements
- Experience: 5 years of personal lines insurance experience preferred (candidates with captive experience will also be considered).
- Licensing: Holds an active P&C (Property and Casualty) insurance license.
- Technical Skills: Proficiency in agency management software is preferred.
- Soft Skills: Dependable detail-oriented and excellent customer service skills.
- Education: High school diploma or equivalent required; additional certifications or training in insurance is a plus.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Key Skills
- Customer Service
- Data Networking
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- Fashion Designing
- Guest Services
- ACCA
About Company
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