Hourly Student Services Specialist

Southwestern Community College District (SWCCD) is committed to meeting the educational goals of its students in an inclusive environment that promotes intellectual growth and develops human potential. We are the leader in equitable education that transforms the lives of students and communities.

SWCCD employees are collegial and collaborative. They demonstrate the highest degree of professionalism integrity and respect when interacting with students colleagues leadership and members of the Jaguar community. Our employees actively honor and respect diversity to foster a safe and welcoming community where all are inspired to participate and realize a sense of belonging.

Incumbents exhibit an equity-minded focus responsiveness and sensitivity to and understanding of the diverse academic socioeconomic cultural gender identity sexual orientation and ethnic backgrounds of community college students and employees including those with physical or learning disabilities and successfully foster and support an inclusive educational and employment environment.

SUMMARY DESCRIPTION

Under direction of assigned supervisor provide direction for assigned student services program area; coordinate and participate in the performance of a variety of program coordination and technical duties in support of assigned student services area; oversee and participate in providing students staff and others with specialized information training and assistance related to area of assignment; oversee and participate in providing a wide variety of reference and resource information related to assigned function or program area; and perform a full range of the more complex program support and clerical assistance duties in support of assigned program area.

EDUCATION AND EXPERIENCE

Before scanning attachmentsremove/redact sensitive confidential informationsuch as date of birth social security number address and photograph.

• Skilled in using Microsoft 360 applications such as Word Excel and Power Point.
• Strong organizational and communication skills capable of maintain and meeting deadlines.
• Exercise good judgment and discretion in analyzing and resolving confidential difficult and sensitive situations.
• Work effectively with minimal supervision.
• Communicate clearly and concisely both orally and in writing.
• Interpersonal skills using tact patience and courtesy.
• English usage grammar spelling punctuation and vocabulary.
• Work organization and office management principles and practices.

PREFERRED LICENSE OR CERTIFICATE

• One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.
• If specifically referenced (i.e. degree or equivalent) related experience that is above the minimum requirement may be substituted for education on a year for year basis.

• Additional assessment is required for applicants with foreign degrees from colleges or universities outside of the United States. Applicants must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) and must submit a copy of the evaluation with the application.

JOB DESCRIPTION:Student Services Specialist

ESSENTIAL DUTIES

1. Coordinate assigned aspects of the assigned student services program area; coordinate with other departments and program areas; ensure compliance with program requirements.
2. Assist in the planning design and implementation of program elements that support service delivery; participate in processes to define scope and schedule of services and activities; participate in implementation processes.
3. Participate in the development and implementation of goals objectives policies and priorities for assigned program areas; research implement and administer policies procedures and changing business practices and processes for assigned area; develop and maintain handbooks forms and related policies and procedures.
4. Perform a full range of technical program support and clerical duties in support of assigned student services program area.
5. Develop yearly calendar of events workshops and other schedules related to assigned activities and services; review update and inform others of essential timelines; coordinate assigned activities; assure the timely completion of work in accordance with established policies procedures and standards.
6. Plan organize schedule and conduct orientations workshops seminars class presentations tours meetings and other activities related to assigned program area; arrange and confirm speakers; reserve facilities and make other necessary arrangements.
7. Provide technical information and assistance regarding area of assignment to students staff and the general public; interpret and explain program applications policies procedures requirements and restrictions; develop promotional and informational materials for distribution on and off campus; maintain assigned resource material and library.
8. Compile and tabulate statistical data; compile information from various sources and prepare appropriate forms schedules and reports; list abstract or summarize data; input and review data and prepare special and periodic reports related to an assigned project and/or program area including state and federally mandated reports; verify accuracy completeness and compliance to rules procedures regulations policies and other mandates.

SALARY SCHEDULE:CSEA - Classified Bargaining Unit


PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Application Process:

A confirmation email will be sent once your application packet has been successfully submitted.

It is the sole responsibility of the applicant to ensure that all required application materials are submitted by the initial screening deadline date. Required materials including a current resume unofficial transcripts verifying awarded degree(s) and completion date and any relevant certifications diplomas or licenses that demonstrate you meet the minimum qualifications of the position.Failure to submit supporting documentations may result in an incomplete application.

Applications should be completed thoroughly and resumes will not be accepted in lieu of an application but should be attached as a supporting document. All notifications to applicants will be sent electronically to the email address provided in the application.

A separate complete application packet is required for each position for which you are applying for. All materials included in your application packet become SWCCDproperty will not be returned will not be copied and will be considered for this opening only.

For Academic positions (only): If you do not possess the exact degree major(s) listed in the minimum qualifications section you will need to submit an equivalency application.

A screening committee will evaluate applicants taking into account the breadth and depth of relevant education training experience skills knowledge and abilities. Selected applicants will be invited for an interview.

INTERVIEWTRAVELCOSTSMUSTBEBORNEBYTHEAPPLICANT.

If additional positions become available in this classification applications received in response to this posting may be considered for those additional positions for up to 90 days after final board approval.

Candidates selected for employment with SWCCD must be fingerprinted by an electronic fingerprinting service (i.e. LiveScan) within 10 days of employment; provide clearance of tuberculosis (dated within the past 4 years and renewed every four years as a condition of continued employment) within 60 days of employment; provide proof of eligibility to work in the United States.

Successful candidate selected may be assigned to any of the campus sites (Chula Vista Crown Cove National City Otay Mesa and/or San Ysidro).

American with Disabilities (ADA):

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made as soon as practical by calling Human Resources at .

Equal Employment Opportunity:

As an Equal Opportunity Employer and in compliance with the Americans with Disabilities Act SWCCD will make reasonable accommodations for individuals with disabilities.

SWCCDshall not discriminate against any person in employment or in any program affiliated with the SWCCD on the basis of age ancestry color ethnic group identification national origin religion race sex sexual orientation physical or mental disability veteran status or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.


Notice of Availability of the Annual Security Report:

SWCCD is committed to assisting all members of the community in providing for their own safety and security. The Annual Security Report is available on the SWCPDwebsite.

If you would like to receive a hard copy of the Annual Security Report which contains this information you can stop by the College Police Department or you can request that a copy be mailed to you by calling .


Drug and Alcohol Abuse Prevention Plan (DAAPP):

More information about theDAAPP including the Biennial report and additional resources can be found in the Drug and Alcohol Abuse Prevention Programwebsite.