Irish Speaking Customer Service Advisor
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you passionate about delivering exceptional customer experiences Capita Ireland is looking for enthusiastic Customer Service Advisors to join our friendly and dedicated team supporting our clients customers with general enquiries.
Location Requirement:
To be eligible you must reside within the Republic of Ireland.
Hybrid Working Model:
After completing your training youll enjoy a flexible hybrid schedule2 days in our Little Island office and the rest from the comfort of your home.
Training & Onboarding:
Your journey begins with an 8-week full-time in office training and grad bay period at our Cork office. Easy commute to our location is essential:
2 Eastgate Rd Castleview Little Island Co. Cork T45 EK50
Working Hours:
Youll work 40 hours per week scheduled between 8 AM and 8 PM Monday to Sunday.
What Youll Do:
Provide proactive and friendly support to customers
Handle general enquiries with professionalism and care
Create positive impressions and build trust with every interaction
Immediate Start
Job title:
Irish Speaking Customer Service AdvisorJob Description:
To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple channels working within the requirements of data protection legislation
To deliver an excellent customer experience by providing a customer-focused right first-time service managing any customer complaints to a satisfactory conclusion..
To respond to all contacts from both internal & external customers made via all the available channel
To accurately capture data and enter it on to the relevant systems
More experienced Advisors will support the Team Leader bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the business area
Location:
Little IslandIrelandTime Type:
Full timeContract Type:
PermanentRequired Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
We help millions of people each day with digitally-enabled solutions to transform and simplify the connections between government & citizens, businesses & customers.
