Credit Manager

• Permanent role
• Based in Melbourne
• Hybrid working min 2 days in the office
• Training is full time in the office for the first 6 months

Whats the role

As the Credit Manager you will be a key member of the Mortgage Operations business and your role will be paramount to the delivery of Westpacs vision. You will display a strong customer and operational focus as well as ensuring a high level of productivity service delivery and regulatory compliance.

You will beresponsible for delivering high-quality and timely credit assessments for Westpac Groups mortgage products. Collaborate closely with teams across the business to support strategic goals responsible lending practices and a safe healthy work environment. A core part of your role involves managing inbound calls from Brokers Bankers and Assessors regarding home loan applications for Westpac Group brands including Westpac Bank of Melbourne and BankSA. Additionally you will proactively identify and manage risks monitor recurring issues and contribute to service enhancements that elevate both customer experience and operational efficiency.

What do I need

We are looking for a passionate and curious individual who will strive to meet our Mortgage Operations Lending needs delivering sound customer focused risk/reward outcomes. You will also have a growth mindset demonstrated problem-solving skills adaptability as well as the ability to work in a high-impact and fast-paced environment.

In addition;

• Currently making credit decisions either as a Credit Manager Senior Assessor or as an established Home Finance Manager or Lender
• Ability to influence key stakeholders
• Ability to work autonomously and manage workloads based on priorities
• Confident written and verbal communication with the ability to build professional partnerships with internal and external customers
• Attention to detail and the ability to handle confidential information with discretion
• Positive attitude strong accountability and solutions-oriented

Why join us

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:

• Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started simply click on the APPLY or APPLY NOW button

Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.