Title: Group & Advance Sales Representative | Reports To: Director of Visitor Experience Group & Advance Sales Supervisor |
Position Summary The Group & Advance Sales Representative is a temporary part-time position that supportsthe Group & Advance Sales business through customer service and administrative tasks.
Specific Duties & Responsibilities - Provide exemplary customer service to all clients while ensuring revenue is maximized.
- Answer Group Sales telephone lines and respond to email inquiries.
- Sell adult group tickets to Tour Operators Garden Clubs and other related organizations.
- Enter reservations into the ticketing system send confirmation and invoice to client.
- Collect and process payments follow up on unpaid invoices.
- Enforce all payment and cancellation policies issue credits and refunds.
- Assist with scheduling and confirming tour guides based on the needs of the client/group.
- Meet and greet groups review itinerary and Garden offerings.
- Scheduling of group dining and provide catering form to the Gardens caterer as required.
- Oversee group sales events coordinating with various departments for set-up and execution.
- Help grow the business by assisting in outbound sales campaigns to past visitors and prospects.
- Additional duties as assigned by management.
|
Qualifications - Must be available to work weekend
- High School diploma required; some college preferred
- Excellent interpersonal and communication skills required; proven ability to maintain effective working relationships with all levels of management
- Strong working knowledge of Microsoft Word and Excel required knowledge of ticketing systems/and or database systems a plus.
- Strong analytical time management and organizational skills attention to detail and ability to manage multiple projects in a fast-paced deadline-driven environment.
- Previous customer service experience desired
- A valid drivers license is preferred.
|
Physical Demand & Work Environment - Ability to move up to 30 pounds and lift overhead stand for long periods of time work outdoors in all types of weather conditions.
|
Work Schedule - This is a temporary part-time position scheduled for Monday Tuesday Thursday and Sunday
|
Rate |
If you require an accommodation for any part of the application process please notify the Human Resources department atemailprotected |
| |
Required Experience:
IC
Title:Group & Advance Sales RepresentativeReports To:Director of Visitor ExperienceGroup & Advance Sales SupervisorPosition SummaryThe Group & Advance Sales Representative is a temporary part-time position that supportsthe Group & Advance Sales business through customer service and administrative ta...
Title: Group & Advance Sales Representative | Reports To: Director of Visitor Experience Group & Advance Sales Supervisor |
Position Summary The Group & Advance Sales Representative is a temporary part-time position that supportsthe Group & Advance Sales business through customer service and administrative tasks.
Specific Duties & Responsibilities - Provide exemplary customer service to all clients while ensuring revenue is maximized.
- Answer Group Sales telephone lines and respond to email inquiries.
- Sell adult group tickets to Tour Operators Garden Clubs and other related organizations.
- Enter reservations into the ticketing system send confirmation and invoice to client.
- Collect and process payments follow up on unpaid invoices.
- Enforce all payment and cancellation policies issue credits and refunds.
- Assist with scheduling and confirming tour guides based on the needs of the client/group.
- Meet and greet groups review itinerary and Garden offerings.
- Scheduling of group dining and provide catering form to the Gardens caterer as required.
- Oversee group sales events coordinating with various departments for set-up and execution.
- Help grow the business by assisting in outbound sales campaigns to past visitors and prospects.
- Additional duties as assigned by management.
|
Qualifications - Must be available to work weekend
- High School diploma required; some college preferred
- Excellent interpersonal and communication skills required; proven ability to maintain effective working relationships with all levels of management
- Strong working knowledge of Microsoft Word and Excel required knowledge of ticketing systems/and or database systems a plus.
- Strong analytical time management and organizational skills attention to detail and ability to manage multiple projects in a fast-paced deadline-driven environment.
- Previous customer service experience desired
- A valid drivers license is preferred.
|
Physical Demand & Work Environment - Ability to move up to 30 pounds and lift overhead stand for long periods of time work outdoors in all types of weather conditions.
|
Work Schedule - This is a temporary part-time position scheduled for Monday Tuesday Thursday and Sunday
|
Rate |
If you require an accommodation for any part of the application process please notify the Human Resources department atemailprotected |
| |
Required Experience:
IC
View more
View less
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
