3 months contract with a Local Authority
Job Summary:
The Housing Options Advisor will provide specialist housing advice and casework to support the triage and assessment of homeless applications.
Working within the Adults Health Partnerships and Housing team the role focuses on reducing backlogs and ensuring timely decisions for customers facing homelessness.
This is a local office-based role in Kettering and Wellingborough.
Key Duties/Accountabilities (Sample):
Assess and manage a caseload of homeless or at-risk customers.
Make statutory decisions regarding eligibility and priority for housing under Part 7 of the Housing Act 1996.
Provide advice support and guidance to individuals threatened with homelessness.
Produce clear and concise statutory decision letters.
Liaise and negotiate with external stakeholders including housing providers support services and local authorities.
Work as part of the Triage Team to ensure effective assessment of on-the-day homeless presentations.
Maintain accurate records using the Jigsaw housing management system.
Ensure compliance with housing legislation and council policies.
Skills/Experience:
In-depth knowledge of Part 7 of the Housing Act 1996.
Experience in housing advice casework and negotiation.
Strong communication and decision-making skills.
Ability to work independently and manage a diverse caseload efficiently.
Experience with the Jigsaw housing system.
Understanding of statutory homelessness processes and duties.
Ability to produce clear statutory decision letters.
Local to Kettering/Wellingborough (office-based 4 days per week).
Additional Information:
Location: Kettering/Wellingborough offices (non-negotiable).
Staff to be recruited to work in the office 4 days per week in Corby and Kettering office. MUST BE LOCAL TO OFFICE.
In-depth knowledge of Part 7 of the Housing Act 1996. Experience in housing advice casework and negotiation. Strong communication and decision-making skills. Ability to work independently and manage a diverse caseload efficiently. Experience with the Jigsaw housing system. Understanding of statutory homelessness processes and duties. Ability to produce clear statutory decision letters. Local to Kettering/Wellingborough (office-based 4 days per week).