IT Infrastructure Engineer

Alexandria, VA - USA

Yearly Salary: $ 109600 - 116000

Posted on: 7 days ago

Vacancies: 1 Vacancy

Job Summary

POSITION SUMMARY

(Eligible for Hybrid/ 3 days in office - Alexandria VA)

We are looking for an experienced and highly skilled IT Infrastructure Engineer to join our dynamic IT this role you will be responsible for designing implementing and maintaining the companys IT infrastructure ensuring it is secure scalable and reliable. You will work on network systems server management cloud environments and storage solutions providing support and optimization to enable business operations.

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

Infrastructure Design & Implementation:Plan design and implement IT infrastructure solutions including networking servers storage virtualization and cloud technologies to meet business needs and objectives.
Server Management & Maintenance:Administer and maintain physical and virtual servers (Windows Linux etc.) ensuring uptime performance and security. Manage updates patches backups and disaster recovery planning.
Network Management:Configure and maintain network infrastructure including switches routers firewalls VPNs and wireless systems. Monitor and troubleshoot network issues to ensure seamless connectivity and performance.
Microsoft 365 Management:Administer and support the full suite of Microsoft 365 services (Exchange Online Teams SharePoint OneDrive Intune Defender and conditional access.); Manage user accounts licenses and security groups via Microsoft 365 Admin Center and PowerShell.
Security & Compliance:Implement security policies and controls to protect systems and data including firewalls intrusion detection/prevention systems and encryption. Work closely with the security team to ensure compliance with industry standards and regulatory requirements.
Monitoring & Optimization:Continuously monitor the performance of IT systems and infrastructure identifying areas for improvement and optimization. Proactively address any system bottlenecks or performance issues.
Troubleshooting & Support:Provide technical support and troubleshooting expertise for infrastructure-related issues. Resolve complex technical issues related to hardware software and network infrastructure in a timely manner.
Backup & Disaster Recovery:Ensure the reliability and availability of data by managing backup processes implementing disaster recovery strategies and conducting periodic recovery drills.
Documentation: Maintain detailed documentation of infrastructure configurations network diagrams and troubleshooting guides. Keep records of system performance incidents and resolutions.
Collaboration & Training: Collaborate with other IT teams (e.g. help desk software development security) to ensure infrastructure aligns with organizational needs. Assist in training junior staff and providing guidance on infrastructure best practices.

JOB REQUIREMENTS

Bachelors degree in computer science Information Technology or a related field (or equivalent work experience).
8 years of relevant and progressive technical experience.
Proven experience working with IT infrastructure including servers storage networks and cloud solutions.
Experience with cloud platforms (AWS Microsoft Azure Google Cloud) and hybrid/multi-cloud environments.
Familiarity with networking protocols and devices including TCP/IP DNS DHCP firewalls and VPNs.
Industry certifications such as CompTIA Network Cisco CCNA Microsoft Certified: Azure Administrator Associate
Experience with IT security practices including firewall configuration intrusion detection/prevention and encryption.
Proficiency with scripting languages (e.g. PowerShell Bash Python) for automation and infrastructure management.
Knowledge of backup systems and disaster recovery solutions.
Strong troubleshooting skills with the ability to analyze and resolve complex technical issues.
Excellent communication and collaboration skills able to work effectively with technical and non-technical teams.
Familiarity with ITIL practices and service management processes is a plus.

Preferred Skills:

Experience with monitoring and logging tools such as Splunk or similar.
Experience with Cisco Meraki
Experience with Data Center technology such as Power and AC

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria VA location; relocation assistance is not offered.

SALARY STATEMENT

The budgeted salary range for this position is currently $109600 to $116000 per year. Salary is determined by several factors including applicants knowledge skills experience position equity and market.

ABOUT UNITED WAY WORLDWIDE

United Way Worldwide seeks diverse qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education income and health United Way Worldwide is the place for you.

United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion creed disability veteran status marital status age sex (including pregnancy) sexual orientation gender identity gender expression national origin or ancestry genetic information and other legally protected characteristics in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process please e-mailand provide the nature of your request and your contact information.

We are a charter member of Employers of National Service and encourage AmeriCorps Peace Corps and other national service alumni to apply.

United Way Worldwide is located in Old Town Alexandria VA. We offer competitive salary and excellent benefits including: health dental life short-term and long-term disability employee assistance program 403(b) plan tuition assistance paid time off family sick leave medical appointment leave parental/adoption leave dress for your day free parking onsite gym monthly volunteering opportunities and more.

POSITION SUMMARY(Eligible for Hybrid/ 3 days in office - Alexandria VA) We are looking for an experienced and highly skilled IT Infrastructure Engineer to join our dynamic IT this role you will be responsible for designing implementing and maintaining the companys IT infrastructure ensuring it is s...

POSITION SUMMARY

(Eligible for Hybrid/ 3 days in office - Alexandria VA)

KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION

Infrastructure Design & Implementation:Plan design and implement IT infrastructure solutions including networking servers storage virtualization and cloud technologies to meet business needs and objectives.
Server Management & Maintenance:Administer and maintain physical and virtual servers (Windows Linux etc.) ensuring uptime performance and security. Manage updates patches backups and disaster recovery planning.
Network Management:Configure and maintain network infrastructure including switches routers firewalls VPNs and wireless systems. Monitor and troubleshoot network issues to ensure seamless connectivity and performance.
Microsoft 365 Management:Administer and support the full suite of Microsoft 365 services (Exchange Online Teams SharePoint OneDrive Intune Defender and conditional access.); Manage user accounts licenses and security groups via Microsoft 365 Admin Center and PowerShell.
Security & Compliance:Implement security policies and controls to protect systems and data including firewalls intrusion detection/prevention systems and encryption. Work closely with the security team to ensure compliance with industry standards and regulatory requirements.
Monitoring & Optimization:Continuously monitor the performance of IT systems and infrastructure identifying areas for improvement and optimization. Proactively address any system bottlenecks or performance issues.
Troubleshooting & Support:Provide technical support and troubleshooting expertise for infrastructure-related issues. Resolve complex technical issues related to hardware software and network infrastructure in a timely manner.
Backup & Disaster Recovery:Ensure the reliability and availability of data by managing backup processes implementing disaster recovery strategies and conducting periodic recovery drills.
Documentation: Maintain detailed documentation of infrastructure configurations network diagrams and troubleshooting guides. Keep records of system performance incidents and resolutions.
Collaboration & Training: Collaborate with other IT teams (e.g. help desk software development security) to ensure infrastructure aligns with organizational needs. Assist in training junior staff and providing guidance on infrastructure best practices.

JOB REQUIREMENTS

Bachelors degree in computer science Information Technology or a related field (or equivalent work experience).
8 years of relevant and progressive technical experience.
Proven experience working with IT infrastructure including servers storage networks and cloud solutions.
Experience with cloud platforms (AWS Microsoft Azure Google Cloud) and hybrid/multi-cloud environments.
Familiarity with networking protocols and devices including TCP/IP DNS DHCP firewalls and VPNs.
Industry certifications such as CompTIA Network Cisco CCNA Microsoft Certified: Azure Administrator Associate
Experience with IT security practices including firewall configuration intrusion detection/prevention and encryption.
Proficiency with scripting languages (e.g. PowerShell Bash Python) for automation and infrastructure management.
Knowledge of backup systems and disaster recovery solutions.
Strong troubleshooting skills with the ability to analyze and resolve complex technical issues.
Excellent communication and collaboration skills able to work effectively with technical and non-technical teams.
Familiarity with ITIL practices and service management processes is a plus.