Advisor, Knowledge Management, Learning & Communications, PRO-WASH & SCALE (P3)

Save the Children

For over 100 years Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment protected from harm. We work in some of the worlds hardest-to-reach places over 100 countries including the U.S. No matter what your role is when you join Save the Children youre creating positive irreversible change for children and the future we all share.

The Role

As the Advisor Knowledge Management Learning and Communications (KLC) youll be integral to our work in helping vulnerable children achieve a brighter future. You will lead knowledge management learning and communications efforts for PRO-WASH & SCALE including working with technical staff to design and implement quality in-person and online training and learning events webinars and products. The PRO-WASH & SCALE activity managed by the Department of State (DoS) aims to strengthen the implementation of food and nutrition security activities in emergency and resilience settings such as WASH integrated water resource management agriculture natural resource management and livelihoods interventions.

NOTE this role is contingent on award funding that is anticipated to end late February 2027.

Location

Hybrid Washington DC Fairfield CT or Lexington KY office locations

What Youll Be Doing (Essential Duties)

Knowledge Management Learning Communication and Documentation (75%)

• Implement a strategic knowledge management and communications approach to PRO-WASH & SCALE activities tailoring knowledge sharing events/products and their socialization to specific audiences for maximum impact.
• Develop and update program materialsin collaboration with technical team membersthat promote and increase understanding of PRO-WASH & SCALEs work including but not limited to:
  • Maintain and update the FSN Network website working in collaboration with the designers and others as needed.
  • A monthly newsletter
  • Event materials i.e. conferences trainings etc.
  • Social media channels including LinkedIn and Youtube
• Develop learning products that reflect industry standards in adult learning knowledge transfer and application by working closely with technical team members and partners. This will include:
  • Recommend product formats that will facilitate the intended audiences learning.
  • Develop and adhere to uniform standards formats and style guidance for publications materials and presentations
  • Copy-edit to ensure consistent tone voice flow and structure.
  • Review and revise content according to style guide and in collaboration with technical teams for accuracy.
  • Ensure content is 508 compliant.
  • Provide formatting and graphic design support i.e. template/layout development illustration suggestions and working with graphic designers as needed.
  • Identify and manage consultants and vendors working on special projects e.g. instructional design translations interpretation and copy-editing.
• Update and design socialization plans for key audiences:
  • Update audience mapping as needed.
  • In collaboration with Technical Leads and Project Director ensure that PWS products and activities address the learning needs of its audiences and work with internal teams consortium partners implementing partners and donors
  • Proactively disseminate products events and materials to relevant websites
• Contribute intentionally to PRO-WASH & SCALEs learning and continuous improvement culture working closely with the team to:
  • Conduct after-action reviews.
  • Facilitate pause and reflect sessions.
  • Track the production and dissemination of
  • Collect and analyze performance indicator data e.g. number of resource downloads from the website number of newsletter opens/clicks etc.
  • Update internal PRO-WASH & SCALE Monitoring and Evaluation (M&E) database based on KM/communications-related activities.

Event Management (25%)

• Lead the planning of PRO-WASH & SCALEs online and in-person events ensuring well prepared and high-quality events.
• Ensure meetings and events are designed to be interactive engaging and participatory. Work with technical teams to apply adult learning and participative approaches.
• Engage and communicate with diverse audiences throughout the planning process including donor representatives partner organizations presenters/speakers vendors and others.
• Manage events in collaboration with the technical team. Lead on outreach and dissemination and support logistics including:
  • Online platform and registration management
  • Detailed implementation plans with clear roles and responsibilities for each team member
  • Production review and finalization of meeting materials e.g. slide decks and handouts/downloads.
  • Participatory components e.g. polls and/or breakout rooms
  • Facilitation guide preparation
  • Back-end technical support during the event
  • Day-of facilitation
  • Post-event tasks and capturing of lessons learned for continuous improvement.

Required qualifications for the role

• Minimum of a bachelors degree or equivalent experience plus at least 5 years of relevant experience
• Demonstrated experience in the following:
  • designing developing and implementing KLC plans activities and products
  • strategic event planning design and implementation both online and in-person
  • website management social media publication production newsletters including platforms such as Mailchimp LinkedIn and other channels.
  • working with graphic designers interpreters translators and other vendors
  • using Adobe Creative Suite software especially InDesign
  • applying participatory and engaging event facilitation techniques and structures that adhere to adult learning principles
  • running webinars preferably using Zoom

• Professional proficiency in MS Office suite
• Professional proficiency in spoken and written English
• Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels both internally and externally
• Able and willing to travel internationally and domestically up to 10% of the time.

Preferred qualificationsfor the role

• Familiarity with United States Government-funded humanitarian and food security projects
• Experience ensuring specific graphic design/branding guidelines are followed.
• Familiarity with Section 508.
• Professional proficiency in French and/or Spanish and/or Arabic.
• Experience communicating on international development and humanitarian topics such as food security nutrition program design and implementation and monitoring and evaluation.
• Experience working in a low-income country in international development or emergency programs.

Compensation

Save the Children is offering the following salary ranges for this position dependent on candidate location:

• Geo 1 - NY Metro DC and other locations with labor costs significantly above national average: Target Salary for this position is $84150 $94050 base salary

• Geo 2 - Locations around the US National Labor Cost Average: Target Salary for this position is $76500 $85500 base salary
• Geo 3 - Locations significantly below the US National Labor Cost Average: Target Salary for this position is $68850 $76950 base salary

The salary ranges listed above are for US based candidates. For candidates located outside of the US salary ranges will be based on the salary scales of the local employer of record. Actual base salary may vary based on but not limited to relevant experience base salary of internal peers business sector and geographic location (more information on job structure is available here).

About Us

We are looking to build an inclusive team at Save the Children. We offer a range of outstanding benefits to support this goal:

• Flexible schedules and time off: Flexible schedules generous PTO 11 paid holidays plus 2 floating holidays and hybrid working opportunities
• Health: Competitive health care dental and vision coverage for you and your family
• Family: A variety of paid leaves: caregiver parental/adoption critical child illness and fertility benefits
• Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees
• Retirement: A retirement savings plan with employer contributions (after one year)
• Wellness: 15 safety and wellness days annually (if hired on or after July 1 safety and wellness days prorated to 8 days) mental health benefits and support through Calm and company-hosted events
• Employee Assistance Program: free and confidential assessments short-term counseling referrals and follow-up services
• Learning & Growth: Access to internal and external learning & development opportunities and mentorships

Click here to learn more about how Save the Children US will invest in you.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.

Save the Children is committed to minimizing safety and security risks for our valued employees ensuring all are given training support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty both agency and individual is to seek and maintain safe working conditions for all.

If you require disability assistance with the application or recruitment process please submit a request to .

Required Experience:

Unclear Seniority