Seasonal Custom Boot Fitter Fulltime

Millcreek, UT - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

At Backcountry our mission is to connect people to their passions. Our five online storesBackcountry Level Nine Sports Competitive CyclistMotoSport andSteepandCheapaimto supply our customers with the gear knowledge and inspiration necessary to get out there and chase down lifes greatest moments. We do this by providing the biggest and best assortment of premium outdoor productsa superiorshopping experience personalized Gearheadexpertise lightning-fast andaccuratefulfillment and inspirational informative and community-centered content.

The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.

As aSeasonalCustom Boot Fitterat L9youllbe responsible fordelivering top-tier personalized ski and snowboard boot fitting hands-on with customers to assess fit issues perform custom modifications and ensure every skier or rider leaves with boots that enhance comfort control and performance. This role requires both technicalskilland a passion for helping people get the most out of their time on snow.

Holiday Availability:Must be able to work two of the three major winter holidays (Thanksgiving/Black Friday Christmas New Years Eve/New Years Day).

What you get to do every day:

Perform detailed boot fit assessments including stance analysis shell checks and liner evaluation.
Execute full custom boot work including:
Custom insoles liners and footbeds
Shell stretching punching and grinding
Foam injection or vacuum molding systems (e.g. Fischer Head Atomic etc.)
Diagnose and resolve customer fit issues with professionalism and clear communication.
Provide honest expert recommendations for new boots or modifications as needed.
Maintain organized boot fitting workspace and tools.
Stay current on product knowledge boot technologies and fitting techniques.
Deliver an exceptional customer experience that aligns with L9s service standards and mountain-town culture.
Other duties as assigned by management team and Lead Shop Tech.

What you bring to the role:

Prior experience in ski or snowboard boot fitting (minimum 23 years preferred).
Advanced knowledge of custom boot systems and fitting tools.
Familiarity with major boot brands and fit technologies (e.g. BOA GripWalk Liquid Fit etc.).
Strong mechanical aptitude and attention to detail.
Excellent communication and customer service skills.
A genuine passion for skiing snowboarding and mountain culture
Flexibility to work weekends holidays and evenings especially during the November through February seasonal period.
Must be able to lift up to 50 pounds.
High school diploma or equivalent.
Technical certifications related to outdoor gear and equipment preferred.

TheCSCfamily of brandsprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.

Washington state applicants only: If you believe that this job posting does notcomply withapplicable Washington state law pleasenotify usby sending an email toemailprotected.

It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

TheCSC family of brands is committed to providing reasonableaccommodationsfor qualified individuals with disabilities in our job application procedures. If you need assistance oran accommodationdue to a disability please contactemailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.

Holiday Availability:Must be able to work two of the three major winter holidays (Thanksgiving/Black Friday Christmas New Years Eve/New Years Day).

What you get to do every day:

Perform detailed boot fit assessments including stance analysis shell checks and liner evaluation.
Execute full custom boot work including:
Custom insoles liners and footbeds
Shell stretching punching and grinding
Foam injection or vacuum molding systems (e.g. Fischer Head Atomic etc.)
Diagnose and resolve customer fit issues with professionalism and clear communication.
Provide honest expert recommendations for new boots or modifications as needed.
Maintain organized boot fitting workspace and tools.
Stay current on product knowledge boot technologies and fitting techniques.
Deliver an exceptional customer experience that aligns with L9s service standards and mountain-town culture.
Other duties as assigned by management team and Lead Shop Tech.

What you bring to the role:

Prior experience in ski or snowboard boot fitting (minimum 23 years preferred).
Advanced knowledge of custom boot systems and fitting tools.
Familiarity with major boot brands and fit technologies (e.g. BOA GripWalk Liquid Fit etc.).
Strong mechanical aptitude and attention to detail.
Excellent communication and customer service skills.
A genuine passion for skiing snowboarding and mountain culture
Flexibility to work weekends holidays and evenings especially during the November through February seasonal period.
Must be able to lift up to 50 pounds.
High school diploma or equivalent.
Technical certifications related to outdoor gear and equipment preferred.

Washington state applicants only: If you believe that this job posting does notcomply withapplicable Washington state law pleasenotify usby sending an email toemailprotected.