Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The role works with EMPI Operations staff and entity and affiliate staff to address patient identity data integrity issues. The primary responsibility is to provide operational support in the management of patient identity. The position is also responsible for supporting maintenance of patient identity data integrity and assisting the unit in piecing together the patient identity story.
Essential Functions
-Manages paper chart retrieval and return process.
-Performs paper record analysis and update electronic record with missing data.
-Contact patients as needed following strict protocols/policies and procedures to clarify confirm and obtain documentation for identity changes and duplicate record verification.
-Manages EMPI emails telephone calls service tickets and correspondence as required.
-Receives validates and completes requests to mark a patient as deceased updating the EPIC MPI and EMPI systems.
-Compiles statistical data as needed for all entities participating in the EMPI and Epic MPI and identify trends and/or issues pertinent to the operations and integrity of the EMPI and Epic MPI database.
-Provides feedback to users regarding data integrity errors distributing communication regarding data integrity policies procedures tip sheets and best practices.
High School Diploma or Equivalent required
Experience
Related experience in healthcare setting 2-3 years required
Knowledge Skills and Abilities
- Strong analytical investigational and problem-solving skills.
- Highly effective interpersonal and communication skills.
- Strong PC skills required.
- Strong organizational skills.
Additional Job Details (if applicable)
M-F 8 AM to 4:30 PM EST hours; (flexible when on site)
Hybrid role 1x a week on site at:121 Inner Belt RdSomerville MA 02143
Hybrid
399 Revolution Drive
40
Regular
Day (United States of America)
Pay Range
$21.78 - $31.08/Hourly
Grade
4
At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.