Senior Data & Trust Manager, AI Governance & Data Ethics

Ontario - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Join our team

The TELUS Data & Trust Office provides world-class innovative privacy solutions to TELUS. We partner with teams across the organization to advance our corporate priorities support innovation and ultimately deliver on our promise to safeguard our customers privacy and to earn and maintain their trust. We see compliance with the law as our starting point and we passionately pursue opportunities to demonstrate respect for our customers and their data through transparent robust and ethical data practices.

Our team takes pride in earning a reputation for being innovative thought-leaders strategic business partners and subject-matter experts in privacy data ethics and governance.

What youll do:

As the Senior Data & Trust Manager reporting to the Director of Data Ethics & AI Governance you will provide thought-leadership and work with a cross-functional group focused on enabling a framework for responsible use of data. You will guide the design and development of research products and services in accordance with ethical principles. You will also be an integral member of a team tasked with solving some of our organizations most complex challenges while building a thriving community of practice around AI governance and data ethics.

Your commitment to AI governance and data ethics will support our business needs as well as our position on social capitalism as we seek opportunities to innovate for social good.

You will be a champion for AI governance data ethics across the organization and you will advocate for TELUS Trust Model as the fundamental driver for all of our decisions around data recognizing how critical customer and team member trust is to TELUS mission. Your contributions will be an integral part of our commitment to leverage data and AI in a respectful manner and our thought-leadership on anticipating challenges at the intersection of ethics technology and data.

You will:

Guide business units and provide understanding of the opportunities the risks and how benefits can be achieved when navigating the complex landscape and end-to-end lifecycle of products powered by data and AI
Work with TELUS engineers researchers designers and business teams to embed ethical decision-making risk mitigation and monitoring processes into emerging technology ensuring that design and production is fit for purpose and beneficial
Define policies frameworks and standards that can be adopted to embed and monitor accountability ethical use and transparency
Enhance understanding of AI governance and data ethics and its importance across TELUS providing education and influencing the community and network of Data Stewards on responsible innovation
Maintain expert knowledge of AI governance and data ethics toolkits best practices and contribute to industry working groups on standards for responsible innovation
Define and oversee engagement methods to incorporate participatory human-centred design and the consultation of diverse voices across the innovation lifecycle to enhance public understanding and improve the social impacts of technology
Learn continuously innovate every day and seek opportunities to develop and demonstrate thought-leadership with external stakeholders

Qualifications

What youll bring:

You are:

University degree or equivalent experience in applied ethics philosophy ethical machine learning human-computer interaction social and human sciences or relevant fields
Valued for your knowledge and expertise in data ethics and ethical risk assessments of emerging technology
Experienced in establishing ethical decision-making and monitoring processes
Demonstrated knowledge and experience in conducting analysis around societal expectations including identifying values and defining techniques for engagement and input
Highly adaptable and comfortable working in a nascent field in a demanding and fast-paced environment
Able to identify and proactively consider opportunities outside of conventional thinking providing multiple solutions to resolve problems and address gaps
Effective in written communication and verbally communicating progress on initiatives in leadership forums
Trusted as a collaborative partner with excellent interpersonal skills who will act with integrity and exemplify ethical practices to fulfill TELUS commitments to its customers
Post-secondary degree is a requirement

Great-to-haves

Bilingualism in English & French verbal and/or written
Experience working in a large matrixed organization
Experienced in implementing multidisciplinary data ethics practices and collaborating in a cross-functional environment working with technology policy engineeringproduct and research teams

Advanced knowledge of English is required because you will most of the time interact in English with internal parties (colleagues internal partners stakeholders etc.); and work with IT tools whose interface is only accessible in English as part of this positions main responsibilities given its national scope.

#LI-Remote

Required Experience:

Manager

Description Join our teamThe TELUS Data & Trust Office provides world-class innovative privacy solutions to TELUS. We partner with teams across the organization to advance our corporate priorities support innovation and ultimately deliver on our promise to safeguard our customers privacy and to earn...