IT Support Engineer (only Dutch speakers)

This is a full-time hybrid role for a Junior internal IT Support Engineer at HSO. The role is located in Rotterdam or Veenendaal with the flexibility for some work from home. The Junior IT Support Engineer will the first point of contact for technical support system administration troubleshooting and help desk support on a daily basis.

What will you do

• Act as the first point of contact for internal users (colleagues) providing technical support via phone email and ticketing systems;

• Troubleshoot and resolve hardware and software issues;

• Support onboarding and offboarding processes including preparing laptops accounts and access rights;

• Monitor and manage IT assets and maintain accurate inventory records;

• Align on a daily basis with your peers and on a weekly basis with the broader NL-IT team;

• Participate in challenging local and global changes and internal IT projects (e.g. tenant migrations office renovations and cybersecurity initiatives).

About the team

In addition to being part of the local IT team of HSO Netherlands you will also join HSOs global IT team called Group IT. Together we ensure the continuity of our entire IT infrastructure as well as the support of individual end users. Within this team of seasoned experts across various disciplines you can count on excellent support and numerous opportunities for development.

What you bring to the role

• Bachelors degree in Business & IT Computer Science or a related field

• Strong English language skills and speaking Dutch is a bonus

• Certifications in relevant IT areas preferably related to Microsoft products

• Technical Support and Information Technology skills

• Troubleshooting and System Administration skills

• Strong problem-solving and communication skills

Benefits and About HSO
Working at HSO is challenging and we believe in rewarding you well. Along with a competitive salary we offer:

• An annual bonus based on company team and individual performance along with a permanent contract;
• Hybrid working options: from home at the office (Rotterdam Veenendaal) or even during a Workation;

• EUR 65 net vitality budgetwe value health and provide a safe workspace both in-office and remote;

• Travel reimbursement at 23 cents per kilometer;

• Participation in a bike lease plan;

• 25 vacation days with the option to increase to 35 days;

• BeFrank pension plan;

• A commitment to lifelong learning: from day one youll have an onboarding program and a personal study budget for professional development. And a GoodHabitz account an online training tool for personal growth.

Why HSO
HSO is the first full-service Microsoft Partner in the Netherlands. Alongside over 2500 talented employees across Europe Asia and North America we support industrial companies retailers financial and professional services and public institutions locally and internationally.
HSO is always on the lookout for new talent. We continue to grow our global community and enjoy working with performance-driven individuals with an entrepreneurial spiritprofessionals who constantly seek to learn and innovate.

Freedom Flexibility and Fun
Youll work in an international setting with colleagues from diverse nationalities. We offer a flexible work week of 40 36 or 32 hours as we believe that work should fit your lifestyle. HSO employs professionals who enjoy their work and support one another. To keep our work enjoyable we organize team outings company parties weekly summer gatherings on our rooftop terrace various sports activities and opportunities to contribute to Corporate Social Responsibility initiatives.

Excited

Do you have any questions beforehand Feel free to contact Jaap Menting at

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