Were at a pivotal moment for both Tibber and the planet. When joining Tibber you wont just help scale a forward-thinking tech company youll contribute to a real shift in how people consume electricity. With millions of smart devices connected to the Tibber platform (like electric vehicles and smart thermostats) we have one of the most unique energy trading portfolios on the market.

Were looking for a Partner Manager to join us in making the energy transition happen maybe thats you

Job Mission

As a Partner Manager youll play a key role in optimising Tibbers installation activities across markets & products. You will be responsible for Installer Partner quality with key metrics such as installation lead times CSAT connected devices and margins. Youll work data-driven cross-functionally and with a clear focus on both innovation and growth.

What youll do

• Manage relationships with installer partners for all markets facilitating weekly check-ins monthly SLA meetings & escalation meetings to achieve operational excellence.

• Ensure partner performance & SLA compliance through frequent monitoring timely escalations and intervention plans if required.

• Work closely with partners to plan and forecast installation capacity & evaluate these against Tibbers goals.

• Drive partner onboarding system integrations installation workflows and downstream processes (customer support & finance tasks).

• Support internal and external reporting on installation operations and highlight areas for improvement based on trends or recurring issues including re-visits services and warranty cases.

• Establish and enforce quality assurance processes to ensure that electrical installations meet or exceed industry standards and client expectations. Conduct regular inspections and audits to monitor the quality of work.

What were looking for

We believe youll thrive here if you:

• Have at least 5 years experience in a project management or commercial role in a technical industry such as renewable energy construction telecommunications or a tech-startup

• Are a self-starter that can work independently while at the same time collaborate within a team.

• Have a creative and collaborative approach to problem solving.

• Are organised and detail-oriented with a strategic mindset.

• Enjoy a fast-paced dynamic work environment and can prioritise your focus areas with ease.

• Leverage business insights and reporting tools to make data-driven decisions.

• Arent afraid to get your hands dirty and are hands-on in daily operations.

The Tibber Mindset

Tibber is not your typical energy supplier. Our tech helps hundreds of thousands of households lower and shift their energy consumption to more sustainable and affordable hours. Were here to accelerate the energy transition not in theory but in everyday life.

Being on a mission to change an industry fundamentally also means being prepared for the unexpected. We do what others say cant be done try and fail together but never lose sight of our users. We work passionately with sustainability and a circular approach both with our own products and in the entire ecosystem that is affected by everything we do.

Starting out with two passionate founders in 2016 were now 300 people working for Tibber in our offices in Stockholm Førde Berlin Amsterdam Oslo and Helsinki. We will continue to grow within our markets and we are thrilled to be backed by investors like Balderton Capital Eight Roads Ventures Founders Fund Summa and Schibsted.

Diversity of thought fuels better products so we welcome applicants of every background identity and lived experience. Ready to be part of powering the energy transition Apply below!