UX Designer

Durban - South Africa

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

User Research & Analysis

Plan and conduct user research using methods such as interviews surveys contextual inquiries and usability testing.
Analyse qualitative and quantitative data to uncover user needs pain points and behavioural patterns.
Develop user personas scenarios and journey maps to inform design decisions.
Stay informed about industry trends competitor products and emerging technologies.
Conduct research within regulated environments (e.g. financial telco) ensuring user experience aligns with compliance and security standards.
Map omni-channel experiences across products platforms and partner ecosystems.

Experience Design & Prototyping

Translate research insights and business requirements into wireframes mock-ups and interactive prototypes that drive measurable outcomes.
Design intuitive user flows and navigation structures that support task completion and engagement.
Create and maintain design documentation including interaction specifications and annotated wireframes.
Iterate designs based on stakeholder feedback usability testing and performance metrics.
Design seamless cross-product journeys that integrate payments identity and connectivity services.
Collaborate with product and engineering to simplify complex financial or telco processes into intuitive digital experiences.

Visual Design & Systems

Apply visual design principles to ensure clarity consistency and aesthetic appeal across interfaces.
Contribute to and maintain design systems style guides and component libraries.
Ensure designs are responsive and optimized for various devices and screen sizes.
Collaborate with engineering to ensure design fidelity in implementation.
Ensure visual and interaction design align with relevant brand compliance and accessibility guidelines.

Collaboration & Delivery

Ensure compliance with accessibility standards (e.g. WCAG) and inclusive design practices.
Conduct heuristic evaluations and usability audits to identify areas for improvement.
Advocate for user-centred design principles throughout the product lifecycle.
Monitor user journey performance through analytics and feedback loops identifying opportunities for optimisation.
Collaborate with Data and Product teams to run experiments and measure the impact of UX changes
Partner with compliance risk and data teams to balance usability with regulatory and security requirements.
Support product managers with UX input into discovery prioritization and go-to-market planning.

Documentation & Governance

Maintain organised records of research findings design iterations and decision logs.
Contribute to UX governance by documenting best practices and design guidelines.
Participate in design reviews and contribute to continuous improvement of UX processes.

Requirements

Proficiency in design and prototyping tools (e.g. Figma Sketch Adobe XD)
Strong understanding of user-cantered design principles and methodologies
Experience working in agile or cross-functional product teams.
Portfolio demonstrating UX design and problem-solving approach.
Bachelors degree in human-Computer Interaction Design Psychology or related field - or equivalent practical experience with a strong portfolio demonstrating user-centred design expertise.
58 years of proven experience in UX design product design or interaction design with a strong track record of delivering successful digital products end-to-end.

Work Level

Skilled

Job Type

Permanent

Salary

Market Related

EE Position

Yes

Location

Durban

DescriptionUser Research & AnalysisPlan and conduct user research using methods such as interviews surveys contextual inquiries and usability testing.Analyse qualitative and quantitative data to uncover user needs pain points and behavioural patterns.Develop user personas scenarios and journey maps ...