Senior Solution Engineer

Reports to: Mike Newman

Location: Remote

Role Description

As a Sr. Solution Engineer (SE) at Neocol youll partner closely with a Sales Director (SD) throughout the pre-sales process to help our customers establish a strong architectural foundation define clear project goals and align on scope and responsibilities. SEs are both big-picture thinkers and detailed problem solvers bridging the gap between business needs and technical solutions. Your expertise is both broad and deep and youll act as a trusted advisor to ensure each engagement is set up for long-term success.

More details of the role are as follows:

• Be a Trusted Advisor in the PreSales Cycle to existing customers and prospects.
• Provide industry best practice recommendations on functional and technical scenarios.
• Lead Discovery and Scoping sessions with prospects to advise recommend and acquire scope requirements to determine estimations.
• Provide architecture leadership across Salesforce and ERP Systems in the presales process in order to establish a guiding principle design for the project.
• Own and deliver our standard product demo guiding prospects through key features and workflows to showcase how our solution solves their business challenges.
• Lead analysis of the customers current environment to detect critical deficiencies that could impact project success and determine Neocol roles necessary for success.
• Collaborate with SD to identify and analyze enterprise business drivers to derive useful business context for program justification.
• Create resource plans and proposals to co-present with SDs to prospects and customers.
• Contribute to existing and create reusable assets and artifacts in the presales including scoping questions decks proposal formats SOW templates / language.
• Draft and create scope language for assumptions and in scope/out of scope for projects.
• Lead Sales to Delivery Handoff to ensure the delivery team has customer overview project goals and scope details.
• Articulate and present Program Roadmaps and provide / Program Oversight for Strategic Clients
• Exploring new Salesforce products and presenting POVs / Brownbag Sessions / Webinars
• Identify and participate in creation of Commercialization Strategy to solve common customer use cases and pain points
• Be aware of technology industry (AppExchange Apps Salesforce Apps Third Party Solutions) and market trends (Subscription Consumption Analytics) to determine their potential impact on system architectures

Key Responsibilities

• Quote to Cash Process and Common Use Case Familiarity / Domain Knowledge
• LucidChart / Diagramming Knowledge - Business Processes and ERD
• SaaS Subscription Terminology Knowledge (ARR TCV LTV)
• Salesforce Revenue Cloud Sales Cloud Legacy Salesforce CPQ/Billing Expertise
• Revenue Recognition Terminology Familiarity (ASC606 VSOE SSP)
• Platform Knowledge (Data Modeling Flow Apex)
• ERP Familiarity (NetSuite/WorkDay/Sage Intacct)
• Cross Cloud Capability Familiarity (Experience/Service/B2B)
• Integration Design & Patterns Familiarity
• Familiarity with Salesforce Agentforce

Preferred Requirements

• Platform App Developer Certification

Why Neocol

Neocol partners with the worlds most innovative subscription businesses to solve complex high-impact challenges and unlock scalable growth. As a leading Salesforce Summit Partner we bring deep expertise in Agentforce Revenue Management and the broader Salesforce ecosystem to help customers transform how they sell service and scale.

What sets Neocol apart is not just our technical depth but how we work. Weve built proven playbooks accelerators and delivery models that empower teams to move quickly confidently and with purpose always with a focus on meaningful outcomes.

At Neocol youll join a team that values expertise curiosity and ownership and gives you the opportunity to make a measurable impact in the subscription economy.

A People-First Culture & Total Rewards Philosophy

Neocol is committed to building an inclusive people-first culture supported by employee-led ERGs mentorship opportunities and a total rewards philosophy that goes beyond salary. We offer competitive compensation comprehensive benefits flexibility and continuous learning to help our people thrive at work and beyond.

Our offerings include:

• Competitive compensation and benefits
• Flexible time off that supports real work-life balance
• A monthly home office stipend
• Employer-matched 401(k)
• Comprehensive medical dental and vision coverage
• Adoption assistance
• Ongoing internal training and development opportunities

Equal Opportunity Statement
Neocol is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race color religion sex sexual orientation gender identity or expression age national origin ancestry disability veteran or military status marital status or any other characteristic protected by applicable local state or federal law. Neocol also provides reasonable accommodations to qualified applicants and employees as required by law.