Virtual Care Veterinary Technician Teletriage (Relief)
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Modern Animal were on a mission to build the future of veterinary care together. We believe in bringing humanity back to veterinary medicine and were looking for a passionate compassionate highly organized and skilled Credentialed Veterinary Technician (referred to internally as Veterinary Nurse) to join our team on an as-needed Relief basis.
Available Schedules:
- Flexible relief-based schedule. Work virtually when coverage is needed and when your availability allows. Perfect for those looking to pick up extra shifts or maintain a flexible work-life balance.
Ideal Candidate: This role is ideal for a self-motivated individual who can jump in to provide seamless support for our team. Were looking for someone who thrives in a fast-paced environment. Youre adaptable communicative and ready to jump in when needed- often within 48-72 hours notice.
What Youll Be Doing:
- Engage with members via chat phone and video providing support and education on their pets health and well-being
- Triage medical cases based on veterinary knowledge offering recommendations and ensuring accurate information
- Review medical records to understand patient history and provide informed guidance
- Document clearly and accurately in patient records using veterinary terminology
- Verify and process prescriptions ensuring appropriate follow-up for client requests
- Deliver top-tier client care with empathy and warmth whether over chat phone or video
- Follow protocols maintaining consistency while adjusting to each unique case
- Collaborate cross-functionally providing feedback to improve processes and systems
- Thrive in a fast-paced continuously learning environment improving your skills and delivering excellent care
- Live and breathe our values: curiosity integrity excellence accountability and respect
Why Youll Love This Role:
- A passion for veterinary care: You love providing excellent client experiences and clear empathetic communication.
- Credentialed Veterinary Technician: Youve successfully completed the VTNE and have at least two years of experience in small animal veterinary medicine (emergency and specialty experience is a plus but not required).
- Tech-savvy: Youre comfortable navigating multiple computer programs and online platforms.
- Exceptional communicator: You can clearly articulate medical information both verbally and in writing with compassion and clarity.
- Adaptable problem solver: You thrive in a dynamic environment and can generate innovative solutions to support our members and teams.
- Independent worker: You manage priorities and tasks effectively with minimal supervision.
- Continuous learner: You have a curiosity-driven mindset and are eager to grow professionally to improve patient care.
- Dedicated work environment: You have a quiet distraction-free space and meet the following internet requirements:
- Minimum ISP parameters: >100mbdown >100mbup <10ms latency
- Comfortable sitting and standing at a computer for extended periods
What You Can Expect From Us:
- Shift Rate: $198 (9 hour shift)
- A unique opportunity and work environment
- A collaborative team that has your back and will welcome you as part of our pack
Hiring in the following US States:
Arizona Arkansas Delaware Florida Georgia Idaho Iowa Kentucky Louisiana Maryland Michigan Minnesota Mississippi Nevada New Mexico North Carolina Ohio Oregon Pennsylvania Tennessee Virginia Washington West Virginia Wisconsin.
Required Experience:
IC
Key Skills
- Veterinary Experience
- Animal Care
- Communication skills
- Veterinary Assistant
- Veterinary Technician Experience
- Vital Signs Experience
- Animal Handling
- Animal Restraint
- Experience Administering Injections
- Catheterization
- Medication Administration
- Venipuncture Experience
About Company
Not your typical vet clinic. Modern Animal gives you greater access, convenience & flexibility in every interaction, in-person or virtually. All with the highest level of personalized care.
