We are HIRING!
We are searching a IT OPERATION SUPPORT & SERVICES SENIOR SPECIALIST
MAIN RESPONSIBILITIES
- Manage and optimize hardware software and cloud-based user infrastructures.
- Maintain accurate real-time IT asset and inventory records.
- Ensure high availability scalability and optimal performance of IT systems and infrastructure.
- Oversee the reliable and secure operation of business-critical applications including SAP and Microsoft 365.
- Safeguard data security ensure compliance with ISO 27001 GDPR and NIS2 and maintain robust business continuity plans.
- Perform regular backups disaster recovery tests and recovery operations in line with Central IT governance standards.
- Lead server deployment configuration testing and commissioning activities.
- Configure and optimize network services collaborating with network administrators to ensure secure and seamless connectivity.
- Proactively monitor logs system events and performance dashboards to detect analyze and resolve issues.
- Support and address the evolving needs of user groups and business applications connected to corporate infrastructure.
- Troubleshoot and resolve software security and connectivity issues for end-user devices and enterprise systems.
- Apply patches updates and upgrades across systems ensuring stability compliance and security.
- Conduct capacity planning performance analysis and system optimization to meet business demands.
- Provide advanced support for PCs operating systems enterprise applications and IT equipment (workstations printers scanners etc.).
- Manage monitor and secure in-house LAN WAN Wi-Fi and firewall systems integrating with cloud-based security solutions (e.g. Zero Trust).
- Track and resolve IT help desk tickets ensuring timely and effective closure with minimal downtime.
- Oversee hardware/software procurement vendor management and support processes in compliance with corporate IT quality and security standards.
- Communicate IT updates solutions and digital transformation initiatives across the organization.
- Prepare regular performance compliance and incident reports for senior management
Required Experience:
Senior IC
We are HIRING! We are searching a IT OPERATION SUPPORT & SERVICES SENIOR SPECIALISTMAIN RESPONSIBILITIESManage and optimize hardware software and cloud-based user infrastructures.Maintain accurate real-time IT asset and inventory records.Ensure high availability scalability and optimal performance o...
We are HIRING!
We are searching a IT OPERATION SUPPORT & SERVICES SENIOR SPECIALIST
MAIN RESPONSIBILITIES
- Manage and optimize hardware software and cloud-based user infrastructures.
- Maintain accurate real-time IT asset and inventory records.
- Ensure high availability scalability and optimal performance of IT systems and infrastructure.
- Oversee the reliable and secure operation of business-critical applications including SAP and Microsoft 365.
- Safeguard data security ensure compliance with ISO 27001 GDPR and NIS2 and maintain robust business continuity plans.
- Perform regular backups disaster recovery tests and recovery operations in line with Central IT governance standards.
- Lead server deployment configuration testing and commissioning activities.
- Configure and optimize network services collaborating with network administrators to ensure secure and seamless connectivity.
- Proactively monitor logs system events and performance dashboards to detect analyze and resolve issues.
- Support and address the evolving needs of user groups and business applications connected to corporate infrastructure.
- Troubleshoot and resolve software security and connectivity issues for end-user devices and enterprise systems.
- Apply patches updates and upgrades across systems ensuring stability compliance and security.
- Conduct capacity planning performance analysis and system optimization to meet business demands.
- Provide advanced support for PCs operating systems enterprise applications and IT equipment (workstations printers scanners etc.).
- Manage monitor and secure in-house LAN WAN Wi-Fi and firewall systems integrating with cloud-based security solutions (e.g. Zero Trust).
- Track and resolve IT help desk tickets ensuring timely and effective closure with minimal downtime.
- Oversee hardware/software procurement vendor management and support processes in compliance with corporate IT quality and security standards.
- Communicate IT updates solutions and digital transformation initiatives across the organization.
- Prepare regular performance compliance and incident reports for senior management
Required Experience:
Senior IC
View more
View less