IT Operation Support&Services Senior Spc

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profile Job Location:

Turin - Italy

profile Monthly Salary: Not Disclosed
Posted on: 20 hours ago
Vacancies: 1 Vacancy

Job Summary

We are HIRING!

We are searching a IT OPERATION SUPPORT & SERVICES SENIOR SPECIALIST

MAIN RESPONSIBILITIES

  • Manage and optimize hardware software and cloud-based user infrastructures.
  • Maintain accurate real-time IT asset and inventory records.
  • Ensure high availability scalability and optimal performance of IT systems and infrastructure.
  • Oversee the reliable and secure operation of business-critical applications including SAP and Microsoft 365.
  • Safeguard data security ensure compliance with ISO 27001 GDPR and NIS2 and maintain robust business continuity plans.
  • Perform regular backups disaster recovery tests and recovery operations in line with Central IT governance standards.
  • Lead server deployment configuration testing and commissioning activities.
  • Configure and optimize network services collaborating with network administrators to ensure secure and seamless connectivity.
  • Proactively monitor logs system events and performance dashboards to detect analyze and resolve issues.
  • Support and address the evolving needs of user groups and business applications connected to corporate infrastructure.
  • Troubleshoot and resolve software security and connectivity issues for end-user devices and enterprise systems.
  • Apply patches updates and upgrades across systems ensuring stability compliance and security.
  • Conduct capacity planning performance analysis and system optimization to meet business demands.
  • Provide advanced support for PCs operating systems enterprise applications and IT equipment (workstations printers scanners etc.).
  • Manage monitor and secure in-house LAN WAN Wi-Fi and firewall systems integrating with cloud-based security solutions (e.g. Zero Trust).
  • Track and resolve IT help desk tickets ensuring timely and effective closure with minimal downtime.
  • Oversee hardware/software procurement vendor management and support processes in compliance with corporate IT quality and security standards.
  • Communicate IT updates solutions and digital transformation initiatives across the organization.
  • Prepare regular performance compliance and incident reports for senior management


Required Experience:

Senior IC

We are HIRING! We are searching a IT OPERATION SUPPORT & SERVICES SENIOR SPECIALISTMAIN RESPONSIBILITIESManage and optimize hardware software and cloud-based user infrastructures.Maintain accurate real-time IT asset and inventory records.Ensure high availability scalability and optimal performance o...
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