Administrative Assistant

Platinum Fundraising is growing and looking for an organized detail-oriented Administrative Assistant to support our VP of Sales and the Founder with day-to-day administrative and coordination tasks related to the managing franchisee accounts.

This full-time in-office position is ideal for someone who thrives on structure enjoys managing details and takes pride in creating smooth efficient systems. Youll play a key role in supporting leadership maintaining accuracy in reports and communications and helping ensure that our franchisee relationships run seamlessly.

The role requires exceptional organizational skills professionalism attention to detail and the ability to manage multiple priorities in a deadline driven environment. The ideal candidate will have experience supporting executives and maintaining efficient administrative processes with a high level or accuracy and discretion.

About Us

At Platinum Fundraising we help schools and organizations raise funds for what matters most. We take pride in combining professionalism with heart offering a supportive upbeat environment where great work and great energy go hand in hand.

Essential Duties and Responsibilities

• Provide direct administrative support to the VP of Sales and Ownership.
• Reassign lead status in CRM (Vanilla Soft)
• Review and verify contracts submitted by Fundraising Specialists for accuracy and completeness
• Follow up on survey responses that score below a 10 to ensure exceptional service recovery.
• Draft and post thoughtful professional responses to Google reviews.
• Review form submissions and verify coverage map and location details.
• Identify the closest store for partial county territories.
• Ensure no emails are sent to inactive areas.
• Track leads provided by franchisees and collect regular updates from Fundraising Specialists
• Monitor new territory sales and assist in developing a tracking system to capture new market activity.
• Maintain organized records files and reports as needed.
• Communicate professionally and effectively with internal staff franchisees and leadership.

Requirements:

• Bachelors degree (BA/BS) required
• Minimum of 2-3 years of experience in an administrative assistant or in a similar professional role.
• Prior experience supporting executives or senior leadership preferred.
• Excellent written and verbal communication skills
• Strong organizational and time management abilities.
• Exceptional attention to detail and accuracy in all work.
• Proficiency with Microsoft Office Suite and ability to learn internal systems quickly.
• Professional dependable and proactive work style.
• Demonstrated ability to handle confidential information with professionalism and discretion.
• Positive attitude dependable work ethic and ability to work collaboratively across departments.

Who Thrives Here

Youll fit right in if youre the type who color-codes your to-do list notices the little details others might miss and enjoys being the calm dependable person who keeps everything running smoothly. Youre upbeat reliable and bring both heart and precision to everything you do.

Compensation and Benefits

• Compensation commensurate with experience
• Benefits package available (Medical Dental Vision HSA Employee Assistance Program (EAP) Employee Discount Program PTO and Paid Holidays.)
• Full-time in-office role (Monday - Friday 8:00 AM - 5:00 PM)

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• Bachelors (Required)

Experience:

• Administrative Assistant: 2 years (Required)

Ability to Commute:

• Fort Lauderdale FL 33316 (Required)

Ability to Relocate:

• Fort Lauderdale FL 33316: Relocate before starting work (Required)

Work Location: In person