Behavioral Health Care Manager LCSW

At DAP Health we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider we deliver compassionate high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health wellness programs and beyond with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate innovative organization dedicated to making a meaningful impact in the lives of those we serve. If youre looking for a dynamic and purpose-driven environment we invite you to explore the opportunity to contribute to our mission.

Job Summary
The Behavioral Health Care Manager LCSW supports Enhanced Care Management (ECM)Program members and Care Teams by integrating Behavioral Health services into the PrimaryCare setting. They provide direct clinical care supervision to Associate Clinical Social Workers(ACSWs) and leadership in crisis intervention and staff training.
Supervisory Responsibilities: None
Essential Duties/Responsibilities
Caseload Management & Clinical Care

• Maintain a caseload of ECM patients with behavioral health conditions including thosewith Serious Mental Illness (SMI) and/or Substance Use Disorder (SUD) needs
• Deliver brief behavioral health interventions to support members ability to manage theirown health and wellbeing
• Conduct crisis evaluations and provide warm hand-offs to local crisis resources asneeded
• Ensure timely and accurate documentation of all patient encounters in compliance withregulatory standards

Supervision & Mentorship

• Provide individual and group clinical supervision for ACSWs in accordance with Board ofBehavioral Sciences (BBS) requirements
• Guide ACSWs in clinical decision-making documentation and professionaldevelopment
• Review and co-sign documentation from ACSWs as required by BBS and agency policy

Crisis Intervention & Staff Training

• Lead crisis response efforts providing direct intervention and support to patients inurgent situations
• Develop and implement crisis management trainings for staff members including de-escalation techniques safety protocols and communication strategies
• Serve as a clinical resource for crisis-related consultation and interventions

Care Coordination & Team Collaboration

• Participate in multidisciplinary care team meetings to develop update and communicateShared Care Plans (SCPs)
• Coordinate with primary care providers behavioral health clinicians and communitypartners to address members comprehensive needs
• Lead care transition planning for members moving between levels of care or settings. Provide formal and informal training to DAP Health members and staff on behavioralhealth conditions and evidence-based treatments.

Quality Improvement & Professional Standards

• Engage in quality improvement projects to identify and address care gaps and improveECM outcomes
• Model the highest ethical standards in relationships with patients colleagues andcommunity partners
• Stay current on behavioral health best practices legal and regulatory requirements andagency policies
• Other duties as assigned

Required Skills/Abilities

• Excellent oral and written communication skills
• Effective interpersonal skills with an ability to demonstrate compassion andcooperation in all situations
• Ability to remain calm and rational in difficult or stressful situations
• Preferred Bilingual in English/Spanish or English/Arabic
• Excellent organizational skills
• Accuracy is essential close attention to detail neatness is a priority
• Ability to multi-task work independently accurately and with minimum supervision
• Ability to collaborate with other departments disciplines and community resourceseffectively
• Ability to use computer copier fax assist administrative personnel as necessary

Education and Experience

• Masters degree in social work
• Active and unrestrictive California Licensed Clinical Social Worker (LCSW)
• Other acceptable Degrees Equivalent combinations of education and extensive relevantwork experience in social services behavioral health or clinical leadership may beconsidered in lieu of a degree requirement.
• Current BLS certification obtained through the American Heart Association or AmericanRed Cross
• Supervisory or program management experience is preferred
• Minimum of two (2) years post-licensure clinical experience as a social worker andsupervisory experience preferred

Working Conditions/Physical Requirements

• This position is on-site primarily at the DAP Health Sunrise clinic and the Centro MedicoCathedral City clinic with the possibility of hybrid
• This job operates in an office/clinic setting and requires frequent times of sittingstanding repetitive motion and talking
• Ability to lift up to 40 pounds
• Active CA drivers license and proof of current auto insurance
• Able to travel to DAP Health locations throughout San Diego and Riverside
• Ensures compliance with policies and procedures related to safe work practices