Senior Data Center Engineer

Please note - this position is an onsite role with OCI based in our site in Chiba Japan.

As a Senior Data Center Engineer for OCI Data Centers you will function as the main liaison between other technology teams and the whole aspect of a Data Center.

You will be the key person in maintaining the entire Data Center Operations run aspect which involves but are not limited to the following:

1. Facilities
2. DC Space Management
3. Health and Safety Security and Compliance
4. Capacity Planning and Management
5. Incident Problem and Change Management
6. Supplier Management
7. General Data Center Operations
8. Projects New Site Builds and Expansion

You will also be supporting the organizations growth path and will be recognized as a Technical Expert with a focus on core Data Center Infrastructure and Operations.

You will handle complicated issues and large-scale events (Incidents) using our internal processes tools and the knowledge of when and how to utilize our internal and external partners in resolving the issue at a timely manner.

You will be in charge in ensuring that the Data Center operates in an optimum level and that maintenances are carried out properly and on time.

This is a good fit for you if you have the following experience skills and abilities:

• Sufficient experience in working inside a Data Center or similar facility.
• Process oriented and understands the concept of Service Level Agreement (SLA).
• Familiar with using Atlassian Tools Microsoft Applications Slack Zoom and other tools which are key in managing Data Center Operations.
• Communicate professionally and effectively in both written and oral format.
• Adopt to change quickly.
• Work under pressure.
• Execute projects on your own and work with your manager in planning and executing larger local projects.
• Identify and prioritize tasks based on the needs and goals of the business.

Responsibilities

• Understand the intricacies of Data Centers within your designated region.
• Ensures DC sites compliance to standards policies and guidelines.
• Manage and maintain logical records and systems supporting the Data Center Operations.
• Collaborate with regional and business leaders to optimize performance enhance reliability and improve efficiency across collocated leased and owned data center infrastructures.
• Participate in operational reviews gathering and analyzing technical data to pinpoint and rectify existing reliability and availability concerns.
• Offer expertise to address and mitigate global resiliency reliability and availability risks.
• Facilitate the intake evaluation and resolution of issues related to collocated leased and owned data center builds focusing on the provision of quality improvement recommendations.
• Collaborate with internal teams to set and maintain standards ensuring consistency and reliability in service delivery.
• Approach challengesprofessionallywithmaturity and apositive attitude while consistently offering innovative and creative solutions.
• Maintains the infrastructure health of the Data Center.
• Conducts audits for power mechanical capacity and oversees upgrades and maintenances.
• Identify and address potential issues to proactively prevent an actual incident.
• Collaborate with both internal teams and external partner(s) to address complicated issues and large-scale events (incidents).
• Host or participate in escalation/critical incident meetings.
• Drive or contribute Root Cause Analysis (RCA) and Corrective Actions (CA) relating to Data Center Operations.
• Provide after-hours support as necessitated.
• Curate and maintain comprehensive technical documentation concerning corporate data centers and operational procedures.
• Coordinate work and escalations while maintaining a positive relationship with external partners and vendors.
• Liaise with Local Colocation Partners to comprehend and synchronize site utility requisites.
• Collaborate with internal teams and Colocation Partners to validate the functionality of a sites electrical mechanical and security systems.
• Ensure timely Rack Deployment/Decommissioning.
• Maintain capacity-related records and identify solutions to improve Data Center Capacity utilization.
• Represent Data Center Operations Team in project meetings and other region-related discussions.

Career Level - IC4