Director Commercial Operations (RevOps)
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
This role sits at the intersection of strategy systems and cross-functional leadership and it is instrumental in scaling a multi-functional go-to-market engine across regions. Reporting directly to the CEO this leader will provide a single source of truth for global Sales Renewals and Annual Recurring Revenue (ARR) dataowning commercial analytics board level reporting and the infrastructure that drives decision-making across theentire revenue lifecycle.
Core Responsibilities
- Strategic Planning: Partner with leadership to develop and execute GTM strategies ensuring alignment to thecompaniesgoals
- Process Optimization: Identify inefficiencies and implement improvements to optimize workflows and drive results across GTM operations. Own Sales/Renewal Forecasting methodologies and CustomerRetention
processessuch as Risk Management and Health Scoring. - Data Quality: Ensure accuracy and Hygiene of CRM data in particular Customer Master Contract Master Sales and RenewalOpportunities
- Data-driven Insights: Analyze key metrics to assess performance identify trends and provide particular ownquality of Sales & Renewal forecast and key performance KPIs such Renewal Rate churn price increases GRR &NRR
- GTM planning: including quotaheadcount territory design account assignment annual bookings plandefinition
- GTM systems: Drive system requirements definition and oversee implementation and roll out. Lead GTM systems design with an emphasis on automation and AI-driveninsights.
- Team Enablement: Enable GTM organization to understand key processes and hand-over points ensuring smooth end to endoperations
- Cross-functional leadership: connect Sales Renewals Customer SuccessProduct Finance and Program Management ensuring clear understanding of roles andresponsibilitiesin delivery of the GTM strategicinitiatives
Candidate Profile
- 10 years of operationalexperience in SalesOps Business Ops under CFOorCOO
- Proven record of data-driven leadership and transformational change.
- Expertise in designing implementing and optimizing processes and their implementation in the CRMsystems
- Excellent ability to translate high level business objectives to actionable execution plans for delivery of system improvements key reports and dashboards
- Clear understanding of how to motivate the organization building the incentive plans that directly correlate with the desired business outcomes
- Strong communication and collaboration abilities with a history of building trust acrossnternalstakeholders.
- Private Equity background and global SaaS experience are highly desirable.
Required Experience:
Director
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
