Patient Ambassador (Full Time)
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Job Location:
Abilene, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
21 days ago
Vacancies:
1 Vacancy
Job Summary
- We are hiring immediately for a full time PATIENT AMBASSADOR position.
- Location: Hendrick Medical Center North - 1900 Pine Street Abilene TX 79601. Note: online applications accepted only.
- Schedule: Full time schedule; Monday through Friday 8:00 am to 4:30 pm. More details upon interview.
- Requirement: Prior customer service experience is required; patient experience is preferred.
- Perks: Will train!
- Pay Range: $18.00per hour to$20.00per hour.
Make a difference in the lives of people your community and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself!
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1000 hospitals and healthcare systems across 46 states many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years Morrison has been serving some of the nations largest health systems and bringing a culinary nutritional and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1600 registered dietitians 1200 executive chefs and 31000 professional food service team members. The company has been recognized as one of Modern Healthcares Best Places to Work since 2012.
Job Summary
Summary:As a Patient Ambassador you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits.
Essential Duties and Responsibilities:
- Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership.
- Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.
- Supports client satisfaction at a level that ensures account retention.
- Promotes client awareness of the Patient Experience Program.
- Assists in customizing programs to meet each accounts unique needs as required.
- Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
- Assists in effective employee relations programs at unit site.
- Encourages employee creativity and innovation.
- Provides recognition for employee when programs are implemented with success.
- Completes housekeeping tasks when requested by customer or patients.
- Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter.
- Performs other duties as assigned.
Qualifications:
- Possess a thorough knowledge of office procedures and contract administration.
- Ability to use working knowledge of the environment to meet established goals and objectives.
- Fiscal and budgetary skills.
BENEFITS FOR OUR TEAM MEMBERS
- Full-time and part-time positionsare offered the following benefits: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identify Theft Protection Pet Insurance and other voluntary benefits including Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Legal Services and Choice Auto and Home Program
- Full-time positions also offerthe following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal state and local laws. For positions in Washington State Maryland or to be performed Remotely click here for paid time off benefits information.
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable : this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
About Company
As the leading foodservice and support services company, Compass Group North America is a family of companies building experiences for all of our customers.
