Job Description
We are seeking a motivated and detail-oriented Customer Account Representative to join our team in Phoenix. This role is essential in maintaining strong client relationships managing customer accounts and ensuring an outstanding service experience from start to finish. You will serve as a trusted point of contact helping customers feel informed supported and valued at every stage.
Responsibilities
Manage and maintain assigned customer accounts with professionalism and accuracy.
Serve as a primary point of contact for inquiries updates and account-related support.
Process account information maintain organized records and ensure timely follow-ups.
Identify opportunities to enhance the customer experience and strengthen account retention.
Collaborate with internal teams to resolve issues and deliver high-quality service.
Support continuous improvement initiatives to optimize customer service processes.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Ability to multitask and manage priorities in a fast-paced environment.
Problem-solving mindset and customer-first approach.
Professional reliable and committed to delivering top-tier service.
Ability to work independently and collaboratively.
Additional Information :
Benefits
Competitive salary ($59000$63000).
Opportunities for professional and career growth.
Supportive and collaborative work environment.
Skill-development opportunities and internal training.
Stable full-time job type with long-term potential.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more