Client Relationship Manager (hybrid)

Kansas City, KS - USA

Monthly Salary: $ 62000 - 68000

Posted on: 7 days ago

Vacancies: 1 Vacancy

Job Summary

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is growing! We are seeking a Client Relationship Manager to join our team! We are looking for someone to serve as the primary client liaison for high complexity clients. You will solicit senior management input from the client on new business directives within their firm and the associated product requirements. Youll monitor the efficiency of systems policies and procedures and makes appropriate recommendations to ensure daily operations are efficient.

This role is paramount to setting and controlling the customer experience. We encourage our CR Managers to own their accounts to provide premier service to our clients. Are you a self-starter looking be a part of a creative and dynamic team where you can help make a significant impact See how you can contribute to our growing organization below.

Responsibilities:

Maintain exceptional client relationships; leads investigation and successfully resolves any service/delivery and/or billing issues.
Responsible for all planning surrounding daily month-end and annual production runs. This includes ensuring material is available providing production with volumes and instructions attending production planning meetings communicating progress to the client and providing any reporting back to client Handle higher level client issues conversation and partner concerns.
Plan and execute strategic business reviews with strategic conversations with an emphasis on contract acumen Work with client and internal resources to implement client changes Ability to have client discussions at peer level and senior level Ability to assemble and present client savings improvements and solution opportunities.
The ability to engage and manage an expanded client workload Identifies and participates in meetings to implement process improvements.
Participates in cross functional groups that are implementing business initiatives Display a positive attitude and encourages others for greater performance Decline any decision which could breach BR best practice cause harm/risk to a client or harm/overwhelm an associate.
May perform other duties/responsibilities as needed or assigned.

Qualifications:

Bachelors degree or equivalent experience preferred
At least five years of Client Service experience
Strong verbal and visual presentation skills
Ability to communicate clearly and effectively among large audiences
Ability to remain organized and document client service requirements for multiple clients simultaneously.

Compensation Range: The salary range for this position is between $62000.00 - $68000.00.

Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

Bonus Eligibility: Bonus Eligible

Benefits Information: Please visit for more information on our comprehensive benefit offerings for this role.

All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits as applicable. Apply by clicking the application link and submitting your information. The deadline to apply for this role is Jan 30th 2026

#LI-CS2
#LI-Hybrid

We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.

Required Experience:

Manager