Program Manager (LMSWLCSW) Psych Crisis Respite (Rivington) Full Time Day

Job Title: Program Manager (LMSW/LCSW) - Psych Crisis Respite (Rivington) - Full Time - Day

The Program Manager is responsible for the daily management and oversight of the Crisis Respite a short-term (up to 28 days) therapeutic stay in an unlocked yet secure setting that promotes rapid stabilization of crises to prevent emergency visits/hospitalizations as well as enable rapid and safe transition from an inpatient level if care to the community.

The Program Manager will directly supervise all professional and para-professional staff with the exception of RNs and Psychiatrist and oversee the operation of the program.

Clinical/Technical/Service

Oversees all program activities to assure fidelity/adherence to OMH Guidelines

Directs and supervises staff activities

Supervises client recruitment assessment and service planning

Supervises programming and milieu activities for clients

Coordinates and collaborates with RNs and Psychiatrists

Available after hours for on-call supervision

Provides oversight to assure the rules and regulations of the ICR are adhered to by clients and assures required staffing needs are met

Supervises the Administrative Assistant to assure billing is monitored and oversees follow-up of denials

Responsible for maintenance of medical reports

Prepares reports as required by the state and department

Interfaces with diverse community organizations and presents the Crisis Respite to the community

Oversees preparation for annual NYC site survey and OMH survey. Lead team in survey process

Organizational/Managerial

Participates in the departments performance improvement activities

Maintains patient/employee confidentiality in the management of information

Observes the Health Care Systems compliance policies

Leads organizational and service planning meetings

Oversees billing monitors % of billable services oversees follow-up of denials

Oversees and manages staff time off to ensure adequate coverage and productivity requirements

Supervises Administrative Assistant

Maintains knowledge of OMH regulations for Crisis Respite . leads survey preparation and corrective action implementation

Assures that all staff are trained on matters related to Crisis Respite including but not limited to Recovery and Wellness Substance Use

Recruits staff and discipline of staff

Educational/Professional Development

Participates in the development of other staff members

Meets regulatory licensure and annual health assessment requirements

Identifies learning strengths and needs

Utilizes learning resources

Attends required OMH trainings. Add additional Communication/Relationship skills here

Communication/Relationships

Demonstrates a professional courteous and respectful attitude in dealing with patients families and significant others

Displays courtesy tact and patience during interactions with all members of the hospital staff and extended community

May be required to perform other duties as assigned or perform other duties when necessary

Position requires the ability to lift push pull or move supplies and equipment with or without the use of assisted devices

Handle chemicals and detergents

Must be able to operate automated and technical equipment

Must be able to work rapidly and accurately

Physical stamina good manual dexterity visual and aural acuity to perform within parameters of job responsibilities

Level of Physical Activity Required: Light Moderate Heavy

Describe Work Environment

Routinely requires physical activity such as lifting bending etc

Other conditions include exposure to: Medical/hazardous waste dust dirty fumes or odors

Chemicals or corrosives electrical wires or machinery sharps and needles

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $78884.00 - $118326.00 Annually. Actual salaries depend on a variety of factors including experience education and operational need. The salary range or contractual rate listed does not include bonuses/incentive differential pay or other forms of compensation or benefits.

Non-Bargaining Unit B3Z - Psych Crisis Respite Services RV - BI Mount Sinai Beth Israel