Lead Product Analytics

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Lead Product Analytics

Locations: London Essex Hybrid

The Opportunity

SS&CplaysacriticalroleintheassetandwealthmanagementindustryandourProductteamhastheopportunitytoshapedigitalsolutionsforinstitutionalinvestorsassetmanagersandadvisors.ThisrolesitswithintheGlobalInvestorandDistributionSolutions(GIDS)thebusinessunitthatdeliversglobalomni-channelinvestorservicingincludingcontactcentreaswellasdigitalservices.

Were looking for an exceptional Lead Product Analyst to help us bring to life the mission of empowering advisors asset managers investment businesses insurance companies pension providers and wealth managers to do their best job with the help of cutting-edge technology. You will help us take our key strategic areas to the next role requires a passionate and confident product analytics leader willing to roll up their sleeves as a senior IC. Youll be the knowledge leader and champion for analytics across the Product team helping us identify customer frictions wow moments and long-term value drivers.

What You Will Get To Do:

Analytics Leadership

• Champion the use of data to inform product strategy ensuring that product teams understand and use metrics before during and after delivery.

• Define and embed leading and lagging indicators that give a clear picture of customer behaviour engagement retention and lifetime value.

• Be the analytics expert and motivator within the team raising the standard of product decision-making across the organisation.

Customer Insight & Experimentation

• Build frameworks for customer journey analytics to identify frictions drop-offs and opportunities to create delight.
• Lead A/B and multivariate testing helping teams validate hypotheses and measure the real impact of features.
• Partner with UX research and design to blend qualitative and quantitative insights.

Tools & Data Infrastructure

• Identify and work closely with the engineering team to develop the sources of data needed to ensure full visibility over our customers interactions with our products.

• Own set up and optimise the use of analytics tools such as Google Analytics Looker Power BI Tableau Superset and Snowflake.

• Write and review SQL/Python queries to extract transform and analyse data from multiple sources.

• Ensure data quality accuracy and accessibility to empower product teams with reliable reporting.

Decision Support & Reporting

• Deliver actionable insights to product managers engineers and business leaders enabling faster and better decision-making.
• Translate complex data into clear stories and recommendations for both technical and non-technical audiences.
• Develop dashboards and self-serve reporting tools for the wider business.

Collaboration & Culture

• Work closely with product managers engineers and business leaders to shape roadmaps and prioritisation using evidence.
• Influence product culture embedding data-informed thinking into everyday ways of working.
• Provide informal coaching and knowledge-sharing to help team members strengthen their own analytics capabilities.

What You Will Bring:

• Bachelors degree required; MBA or relevant Masters a plus.

• Proven experience as a Product Analyst Data Analyst or similar role with at least 4 years spent at a senior level in product-led organisations.

• Strong track record in product analytics delivering insights that drive measurable improvements in conversion retention engagement and revenue.

• Expert in SQL and comfortable with Python or R for data manipulation and analysis.

• Hands-on experience with implementation of product analytics and BI tools (e.g. GA Looker Power BI Tableau Superset Snowflake or others such as Mixpanel Amplitude etc).

• Deep understanding of experimentation frameworks including A/B testing and cohort analysis.

• Experience working in SaaS B2B or financial services (regulated industry background a plus).

• Familiar with product metrics such as activation adoption retention LTV and churn.

• Strong communication skills with the ability to turn complex data into simple compelling narratives.

• Comfortable working as the senior analytics IC setting standards and influencing teams without direct authority.

• Curiosity creativity and a passion for motivating others to embrace data-informed decision-making.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Professional Development Reimbursement including access to SS&C University
• Work/Life Balance: Competitive holiday scheme
• Your Wellbeing: Competitive benefits designed to support the well-being of our staff
• Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
• Training: Hands-On Team-Customised throughout your career

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.